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Cold Calling

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Type:
Lead Grade: A
Name: Casey (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

(Power washing lead) in (location redacted). At Phone Staffer, we specialize in home service lead generation through cold calling and outbound outreach. In this transcript, we reached a homeowner to schedule a free exterior power washing estimate as they prepare for a roof replacement. The homeowner indicated the entire house exterior needed estimation and agreed to a call from our estimator on June 3 between 3:00 and 5:00 p.m., providing two contact numbers for follow-up. All personal data is redacted to protect privacy. This is a power washing lead, but the same approach would work well for roofing companies in (location redacted).

Ai Transcript:

Phone Staffer Caller: Hello.
Phone Staffer Caller: Hi, am I speaking with Casey?
Prospect: You are.
Phone Staffer Caller: Hi Casey, this is Angel from (redacted).
Phone Staffer Caller: I’m so sorry, we didn’t have a schedule before and unfortunately it was no longer available.
Phone Staffer Caller: I was just curious if you were okay for a schedule for a free estimate via phone call with my estimator?
Prospect: Yes, sure.
Phone Staffer Caller: I’ll give you a number for him to call.
Prospect: Okay? Sure, sure.
Phone Staffer Caller: (redacted)
Prospect: Okay.
Phone Staffer Caller: And who’s this number?
Prospect: That’s my wife, Shirley.
Prospect: Shirley.
Phone Staffer Caller: Okay.
Prospect: Yeah.
Prospect: She’s only one number different. Mine’s 95, hers is 98. But she’s taking, she’ll take a quote from me or whatever.
Prospect: Because we got to have our house washed like very soon. We’re getting a new roof and we’re trying to get everything taken care of.
Prospect: So she’ll take a quote from me for sure.
Prospect: Yes, I understand.
Prospect: If they don’t get a letter, they can call me too.
Prospect: Okay.
Prospect: Sorry, they can also call this number, the one ending in 8695.
Prospect: Yeah.
Prospect: They don’t get a letter.
Prospect: Yeah.
Phone Staffer Caller: Are you okay with a phone call on the 3rd of June in between 3 to 5 p.m.?
Prospect: When is the 3rd of June? That’s Wednesday.
Phone Staffer Caller: Yeah, they can try.
Prospect: Yeah.
Phone Staffer Caller: Okay.
Phone Staffer Caller: So we’ll be trying to call. Both numbers, correct?
Prospect: Yes.
Phone Staffer Caller: Okay. And just to confirm to you, I’ll just be quick because we confirmed this before the information. I hear first and last name is Casey Redacted.
Prospect: And yeah, you provided me the number of your wife, Shirley.
Phone Staffer Caller: And also the address of the property that you want it to be estimated for power washing is in (redacted).
Prospect: And yeah, so the email address that you provided me last time is (redacted).
Prospect: And you mentioned that you will be needing to have the whole house exterior to be estimated for power washing, correct?
Prospect: Yeah.
Prospect: Yeah, that’s fine.
Phone Staffer Caller: Okay. I think I got everything that I need to show you. And you mentioned that you needed your house to be washed very soon because you will be changing roofs?
Prospect: Yeah.
Prospect: Yeah.
Prospect: She’ll be expecting, like, if you want to call and give her a price, she’s good with it.
Phone Staffer Caller: Okay.
Prospect: Okay.
Prospect: Yeah. You got it all right.
Prospect: Sure.
Phone Staffer Caller: Thank you so much for your time, Casey Redacted. And expect a call on the 3rd. And please inform your wife as well that my estimator will be trying to call you on the 3rd of June Wednesday in between 3 to 5 p.m. Thank you so much. You have a great day.
Prospect: Thanks. Bye.
Phone Staffer Caller: You too.
Prospect: Bye.