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Cold Calling

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Type:
Lead Grade: C
Name: Ahmad (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in home service lead generation and outbound cold calling to help service companies grow. In Helena, MT, we reached out to a homeowner to offer a no-obligation free estimate for power washing the exterior of their house. The lead expressed interest in power washing and asked to be contacted by an estimator to discuss options. This is a power washing lead, but would also work well for roofing companies in Helena, MT.

This transcript illustrates a practical example of cold calling for leads as part of a broader home service outbound lead generation strategy. If you’re looking to get more leads for a home service company or expand outbound marketing for home service companies, this approach can help you generate more leads for roofing companies or other home services. All identifying information has been redacted to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello. Hello, is this Ahmad? Yes, go ahead. Thank you. Ahmad, this is Irene with (redacted). How are you doing today? I’m good. Okay, that’s great to hear. By the way, Ahmad, we are just reaching out because we will be doing some power washing work around your neighborhood in Helena. So, we just wanted to see if we can also drop by to give you a free estimate for power washing the exterior of your house. No obligation at all. Would that be something you’re open to?

Prospect: I’m not going to be available next week. Actually, I’m outside the house.

Phone Staffer Caller: Okay, that would be fine. We can work with your schedule. We’re actually there the whole month of June. So, if you want, we can do it the second week of June, like 10 to 15 minutes of your free time. Monday, May 8th. Will that work in the morning?

Prospect: Actually, I’m going to take the kids out for the summer break. We’ll see. You can call me like a day or two before the second week of June. I don’t know when we get back.

Phone Staffer Caller: Okay, Ahmad, that’s fine. But since you’re not available for an in-person visit, we do have actually an option to just give you a call over the phone if you may be interested.

Prospect: Yeah, you can do that. That’s fine.

Phone Staffer Caller: Oh, yeah. What about Tuesday morning next week between 8 to 9? Would that work for a quick call?

Prospect: Next week, Monday? Monday actually is holiday. So, we can do it the next day, Tuesday. Are you available in the morning between 8 to 9?

Prospect: Yeah, you can give me a call. No problem.

Phone Staffer Caller: Okay, thank you. May I know what are those areas that you mostly do for power washing that we can give you the estimate then?

Prospect: So, around the chimney and the front of the house, there’s like a rain mark, dirty rain marks on the building. My building is not like bricks. It’s not a siding. It’s an ephesus, like a stucco. I don’t know if you can do that.

Phone Staffer Caller: Yes, definitely, we can do that for you. Everything around the external parts of the house. So, that’s along the chimney, the front part of the house where the rain marks shows up. We can do a deep cleaning for that and then the stucco. When was the last time, by the way, this area was power washed, if you still remember, Amit? Like a couple of years ago. I don’t remember exactly what that was.

Prospect: Okay, that’s fine. So, I’ll take note of that. It seems that the area needs a thorough cleaning already. I just want to confirm some details before we set this up for you on Tuesday next week. Your last name is (redacted), that’s (redacted), right? Uh-huh.

Phone Staffer Caller: Thank you, Amit. And is this the best callback number to call, ending in (redacted)? Yes. Correct.

Prospect: The address, I just want to confirm as well, that’s in (redacted). Yes, ma’am.

Phone Staffer Caller: Okay, thank you. And we’d love to send you our company details for you to check out and your confirmation for your appointment. What’s the best email where we can send it to, please? (redacted)

Prospect: (redacted)

Phone Staffer Caller: Okay, thank you. So, (redacted). Yes, ma’am.

Prospect: Okay, thank you so much.

Phone Staffer Caller: So, yeah, I’ll book you in on Tuesday, June 2nd, between 8 and 9 in the morning. Just keep your line open, Amit. Our estimator is Will. He will be the one to give you a call to give you the free estimate. So, no obligation at all. All right, no problem. Thank you. You’re welcome.

Prospect: And by the way, one last thing. If ever you agree with everything with Will, how soon are you planning to have your house power wash or this area power wash? Are we planning to do the power wash? It depends on the price because I got an offer maybe a couple months ago. And it was something I can’t afford that time. So, I actually said about 40. It’s like that’s too much. I have friends, they do a power wash for like a sidewalk and driveway. I can just give them a lot cheaper. Oh, okay. That would be fine. Thank you so much for your time, Amit. And I’ll take note of that. Okay? All right. Bye-bye. Have a great day. Just keep your line open on Tuesday next week. Have a great day. Goodbye.