Type:
Lead Grade: A
Name: Janice (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation and outbound lead generation through cold calling techniques. In this transcript, we contacted a homeowner in Pittsburgh, PA to generate a power washing lead and secure a pre-estimate for exterior cleaning on the driveway, sidewalks, and a portion of the house, with scheduling arranged for Friday between 5 and 7 p.m. The homeowner indicated they would be open to speaking with the estimator later and confirmed that a pre-estimate would help them weigh options for future work; the estimator would reach out 15 to 30 minutes before the visit. This is a power washing lead, but would also work well for roofing companies in Pittsburgh, PA. If you’re looking to improve your home service lead generation or outbound marketing, this example shows how cold calling for leads can generate booked appointments. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello, this is Janice. Who’s calling?
Phone Staffer Caller: Yes, you can meet here with (redacted).
Phone Staffer Caller: With what? With (redacted).
Phone Staffer Caller: So we’ll be doing a Powerwashing work at Fitzburg.
Phone Staffer Caller: I’d like to check if you’re going to be interested with a pre-estimate.
Phone Staffer Caller: And that’s where the exterior of your house, such as the patio, driveway.
Phone Staffer Caller: Do you also seal the driveway?
Phone Staffer Caller: I’m sorry?
Phone Staffer Caller: Do you also seal driveways after you Powerwash them?
Phone Staffer Caller: We Powerwash driveways, yes.
Phone Staffer Caller: Do you seal them after they’re Powerwashed?
Phone Staffer Caller: Oh, sorry.
Phone Staffer Caller: That will be discussed by the estimator once they talk to you because they have all, they’ve got all the details that you need.
Phone Staffer Caller: But the good thing about this Janice is that you can avail the pre-estimate and so that you can weigh in your options in the future as well.
Phone Staffer Caller: Sounds fair?
Phone Staffer Caller: Excuse me.
Phone Staffer Caller: Yeah.
Phone Staffer Caller: Okay.
Phone Staffer Caller: So we, sorry about that.
Phone Staffer Caller: All right.
Phone Staffer Caller: So we have a schedule.
Phone Staffer Caller: Yeah.
Phone Staffer Caller: All right.
Phone Staffer Caller: Let me check the schedule.
Phone Staffer Caller: Okay.
Phone Staffer Caller: So we actually have a schedule on, that’s on Monday.
Phone Staffer Caller: We also have on Friday.
Phone Staffer Caller: Friday, April 10 or Monday, the 13th.
Phone Staffer Caller: Which one would you be interested in?
Prospect: Okay.
Phone Staffer Caller: Let me just say first that I’m not prepared to do this until the summer.
Prospect: That’s okay.
Phone Staffer Caller: That’s fine.
Phone Staffer Caller: You can have, like what I mentioned, you have the option if you’re going to be interested or not in the future.
Phone Staffer Caller: But you can avail the pre-estimate.
Phone Staffer Caller: Yeah.
Phone Staffer Caller: And you can tell that also to the estimator.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Where are you located?
Phone Staffer Caller: Are you in Pittsburgh?
Phone Staffer Caller: Are you based in Pittsburgh?
Phone Staffer Caller: We’re actually located in Pittsburgh.
Phone Staffer Caller: We’re based there.
Phone Staffer Caller: That’s correct.
Phone Staffer Caller: Okay.
Phone Staffer Caller: So which would you prefer?
Phone Staffer Caller: Is it on Friday?
Phone Staffer Caller: We can hold on.
Phone Staffer Caller: I’ve got to hold off the schedule on Friday, the 10th or the 13th.
Phone Staffer Caller: Friday would be fine with you?
Prospect: Friday is good.
Phone Staffer Caller: Yeah.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Great.
Phone Staffer Caller: So that’s going to be on Friday.
Phone Staffer Caller: We have a schedule which is at 7 to 9 and 5 to 7 p.m.
Phone Staffer Caller: Which is your preferred time?
Prospect: Hold on one minute. I’ll be right back.
Phone Staffer Caller: Okay.
Prospect: Evening would be better.
Phone Staffer Caller: Okay.
Phone Staffer Caller: 5 to 7 p.m.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Which part of the house needs power washing?
Prospect: Is it only the driveway that you need?
Phone Staffer Caller: I need the driveway, the sidewalks, and I think just one side of the house.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Got it.
Phone Staffer Caller: Sidewalks and one side of the house.
Phone Staffer Caller: All Right.
Prospect: So did you have any power washing done before?
Prospect: Last year, years ago?
Prospect: When was that?
Prospect: A neighbor’s son did the driveway a couple years ago.
Prospect: That’s it.
Phone Staffer Caller: Years ago.
Phone Staffer Caller: Okay.
Phone Staffer Caller: All Right.
Phone Staffer Caller: So Janice, is this your first and last name?
Prospect: Janice (redacted)?
Phone Staffer Caller: Yeah.
Phone Staffer Caller: And your number is ending in (redacted), correct?
Prospect: Yeah.
Phone Staffer Caller: Okay.
Phone Staffer Caller: And also, your address is at (redacted), Pittsburgh.
Prospect: It’s (redacted).
Phone Staffer Caller: Okay.
Phone Staffer Caller: And that’s Pittsburgh PA (redacted), correct?
Prospect: Correct.
Phone Staffer Caller: Okay.
Phone Staffer Caller: So Janice, you’ll be assessing the estimator, correct?
Prospect: I’ll be what?
Phone Staffer Caller: You’ll be assessing the estimator once they call you, right?
Prospect: Yeah.
Phone Staffer Caller: So that I could take note.
Phone Staffer Caller: Also, do you have an email where we can send a confirmation to?
Prospect: Let’s just say it’s confirmed now, okay?
Phone Staffer Caller: Okay.
Prospect: No email.
Phone Staffer Caller: All right.
Phone Staffer Caller: Okay.
Phone Staffer Caller: No email.
Phone Staffer Caller: All right.
Phone Staffer Caller: Okay.
Phone Staffer Caller: So just a phone call.
Prospect: Right.
Phone Staffer Caller: So just to confirm, your schedule will be on Friday, April 10, between 5 to 7 p.m.
Phone Staffer Caller: The estimator will contact you 15 to 30 minutes prior to the schedule, okay?
Prospect: Sure.
Phone Staffer Caller: And what is the name of the company?
Prospect: Yeah.
Phone Staffer Caller: It’s (redacted).
Prospect: Okay.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Right.
Phone Staffer Caller: Thank you so much, Janice. I got all what I need.
Phone Staffer Caller: And you have a great day, okay?
Prospect: Thanks.
Prospect: You too.
Phone Staffer Caller: Thank you.
Phone Staffer Caller: Bye.