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Cold Calling

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Type:
Lead Grade: A
Name: Andrea (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

At Phone Staffer, we specialize in home service lead generation through cold calling and outbound lead generation techniques. In this transcript, we contacted a homeowner in Eastleigh, Hampshire, United Kingdom, to offer a free estimate for exterior power washing.

The homeowner agreed to an on-site estimate during a 2–4 p.m. window on Wednesday, 15 April, for a brief 10–15 minute assessment. This is a power washing lead, but would also work well for roofing companies in Eastleigh. If you’re looking to improve your home service lead generation or outbound efforts to get more leads for your company, this example demonstrates how cold calling for leads can drive results. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hello? Hi, am I speaking with Derek? This is Andrea, Derek’s wife.
Prospect: Hi.
Phone Staffer Caller: Hi Andrea, my name is Angel.
Prospect: Hi.
Phone Staffer Caller: Hi, I’m with (redacted) and the reason why I’m calling you is because my team will be doing powerwashing in your area in Eastleigh. So we’re offering a free estimate for the powerwashing the exterior of your house.
Prospect: Uh huh. Are you going to be available for the free estimate? It’ll only take like 10 to 15 minutes.
Phone Staffer Caller: Um, when? Um, are you available on this Wednesday? What time? The 15th of April in between 2 to 4 p.m.
Prospect: In between 2 to 4. Hey babe, this company is offering free powerwashing estimates in our neighborhood. They want to know if we want one for the exterior of the home.
Prospect: Sure.
Prospect: Okay, are you available Wednesday 2 to 4? Like around that time? Well, I’m going to be here too, right? I just want to make sure that one of us is.
Prospect: Yeah, that should work.
Phone Staffer Caller: Okay, thank you so much. I would just like to confirm a few details so before I let you go. I’m sorry, I didn’t catch her first name because the one I have on file.
Prospect: That’s okay.
Prospect: Yeah. My name is Andrea.
Prospect: And same last name, (redacted)?
Phone Staffer Caller: Yes.
Prospect: Thank you.
Phone Staffer Caller: And this is the best contact number to give you a call, the one ending in (redacted)?
Prospect: Yes.
Phone Staffer Caller: And the address of the property you wanted to be estimated for powerwashing is in (redacted)?
Prospect: Yes.
Phone Staffer Caller: We have what is the best email that we can send that confirmation to as well as the information of our company if ever you wanted to look us up?
Prospect: (redacted)
Phone Staffer Caller: Just to verify that I got the correct one. So that’s (redacted). Correct?
Prospect: Thank you.
Phone Staffer Caller: And which part of the property would you want to be estimated for powerwashing? Is it the whole house exterior or are there any specifics like the driveway, the siding?
Prospect: Yeah, the home exterior I think would be fine. The whole one.
Phone Staffer Caller: Okay. That’s noted. Thank you.
Prospect: And also, when was the last time you powerwashed the whole exterior? I don’t think we ever have. We’ve only lived here for like three years.
Phone Staffer Caller: Okay. Thank you. That’s noted.
Prospect: And you’re going to be the one to assess my estimator once he drops by for around 10 to 15 minutes, but most of the time it’s just 10 minutes.
Phone Staffer Caller: Okay. Sounds good. Thank you.
Prospect: All right, Andrea. So expect someone to be there on the 15th of April. That’s going to be Wednesday in between 2 to 4 p.m. Thank you so much for your time.
Phone Staffer Caller: You, too, have a great day.
Prospect: Thank you. You, too. Bye-bye.
Phone Staffer Caller: Bye-bye.