Type:
Lead Grade: A
Name: Warner (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation through cold calling and outbound outreach. In this transcript, we connected with a homeowner in (location of transcript) to schedule a free exterior power washing estimate for the home. The homeowner expressed interest in freshening the exterior and was booked for a no-obligation call with our estimator.
This is a power washing lead, but would also work well for roofing companies in (location of transcript). The interaction demonstrates how cold calling for leads, and more broadly outbound lead generation, can help home service companies get more leads and book appointments for services like power washing, siding cleaning, and exterior restoration. Below is the redacted information from the call to protect privacy.
Ai Transcript:
Prospect: Hello? Hello is this Warner? Speaking.
Phone Staffer Caller: Hi Warner, this is Irene with (redacted). How are you doing today?
Prospect: Doing well, thank you.
Phone Staffer Caller: That’s perfect, nice to hear that.
Prospect: By the way, Warner I’m just reaching out because we wanted to see if we can also help you freshen up your home exterior and get everything looking clean again.
Phone Staffer Caller: We will be around your area in (redacted) starting this week and we can actually set you up for a quick rental estimate for exterior cleaning of your house. No obligation at all. It only takes a few minutes like 10 to 15 minutes of your free time and via call.
Prospect: Are you available this week or next week for a freak out?
Phone Staffer Caller: We, by the way, we specialize in exterior power washing service like cleaning up the driveways, sidings, roofs or gutters, even windows, anything from the outside to help you freshen up your home.
Phone Staffer Caller: And our estimator will be the one to call you for the free estimate over the phone.
Prospect: Are you available on Wednesday or next week?
Prospect: Probably next week, I’m busy this week.
Phone Staffer Caller: Oh, sure. What day are you available next week?
Phone Staffer Caller: We are available from Mondays to Fridays morning between 8 to 10, 10 to 12 or 12 to 2 p.m. What works best for you?
Prospect: Probably 8 to 10.
Phone Staffer Caller: Okay, could I set you up on Thursday?
Prospect: Not Monday, it’s too early in the week.
Phone Staffer Caller: Okay, what about Thursday? Will that work?
Prospect: Yeah, Thursday might work.
Phone Staffer Caller: Okay, thank you so much. I’ll set you up then on April 30th between 8 to 10 in the morning.
Phone Staffer Caller: Or actually, let me just check on that. Okay, so that we can send you the confirmation. This is April 30th between 8 to 10 in the morning.
Prospect: Okay.
Phone Staffer Caller: And what specific areas outside your house that you wanted to be power wash that we can give you the estimate?
Prospect: Warner? I had my house power washed two years ago. So it’s not particularly dirty, but you know, just get an estimate and see if I want to get it done.
Phone Staffer Caller: Oh, yes. So the whole exterior of your house? Yeah.
Prospect: Okay, yeah, I’ll take note of that.
Prospect: Yeah. So Warner, before I set this up, I’ll just confirm some details.
Phone Staffer Caller: Your last name is (redacted), D-A-V-I-S, right?
Prospect: That’s correct.
Phone Staffer Caller: Is this the best callback number ending in (redacted) that we can reach you for the peak estimates over the phone?
Prospect: Yeah, yeah.
Phone Staffer Caller: I just want to confirm your address as well. That’s (redacted)
Prospect: Right? That’s correct.
Phone Staffer Caller: I’d love to send you our company details as well for you to check out and your confirmation for your appointment. What’s the best email where we can send it to? (redacted)
Prospect: Okay, thank you so much.
Phone Staffer Caller: Let me just make sure if I have it right. This is (redacted) for Sam, (redacted) is the third letter. Is that right?
Prospect: Yes.
Phone Staffer Caller: And then (redacted) for Romeo, (redacted) for Tom, number (redacted) at (redacted). That’s right.
Prospect: Perfect.
Phone Staffer Caller: Thank you so much. So yes, I’ll book you in next week, Warner. This is April 30th, Thursday between 8 to 10 in the morning. Our estimator is Matt. He will call you to give you the estimate over the phone. So this is just a free code, no obligation at all. Sounds good?
Prospect: That’s good.
Phone Staffer Caller: Okay, thank you. And by the way, one last thing, since you mentioned it was power wash two years ago, if ever you agree with everything with our estimator, how soon are you planning to have your house power wash?
Prospect: Depends on the estimate.
Phone Staffer Caller: Okay, I got you. I’ll take note of that. Thank you so much, partner, and have a great day ahead.
Prospect: Great, thanks.
Phone Staffer Caller: Thank you. Goodbye.