Type:
Lead Grade: A
Name: Philip (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation through cold calling and outbound lead generation. In this transcript, we reached out to a homeowner in Saratoga, CA to schedule an on-site estimate for power washing of a large driveway and brick surfaces, and an appointment was booked for the estimator to visit. The call demonstrates how a well-executed cold call can generate a qualified power washing lead.
This is a power washing lead, but would also work well for roofing companies in Saratoga, CA. If you’re looking to improve your home service lead generation or outbound marketing for home service companies, this example shows how cold calling for leads can convert inquiries into booked estimates. Details have been redacted to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Hello? Hello, hi. Is that Mr. Philip?
Prospect: Yes. Oh, hi Philip. This is Kate. I hope you remember me. I’m with (redacted). Yes, right. Yes, I’m just trying to reach out again just to ask. Right. If you are open. When can you send somebody out to give me an estimate?
Phone Staffer Caller: Yeah, actually, sir, as I’ve checked here in our calendar, we have available next week. Oh, I’m sorry. Just give me a sec. Yeah, next week on 14th Thursday. Yes. Let me get my calendar. Hold on. Sure. Let me get my calendar. Okay. Sure. Sure. Take your time.
Prospect: You said the 14th, right? Yes. Okay. And what time on the 14th? So, let me just double check here for on the 14th, we have available. Oh, on the 14th. Sorry, sorry. We have available here like between 12 p.m. to 1 p.m. After 1 p.m. What time after what? How long after 1 p.m.? Oh, between 12 p.m. to 1 p.m. I’m sorry. What’s the first number? 12, like 1 to 12 p.m.? Between 1 and 2. No, sir. Between 12 p.m. to 1 p.m. Okay. Are you available? I’m not available that time. What else? I see. How about Monday on the 18th? Monday on the 18th. And what time would that be on the 18th? Okay. Upon checking here on the 18th, we have here between 1 p.m. to 2 p.m. in the afternoon. And we have also in the morning between 10 a.m. to 11 a.m. Yeah.
Phone Staffer Caller: That doesn’t work either one of those. I’ve got appointments. What will be the best day for you, sir, since you have your calendar?
Prospect: Well, one is lunchtime, and I usually have appointments during that time. So, do you have any other time? Tuesday.
Phone Staffer Caller: Okay. All right. Tuesday. Tuesday, what day? 19th of May. 19th. And what time are you available then? So, as I’ve checked here, we have a full available day from 10 a.m. to 3 p.m. So, if you would like to have, like, between 12 to 1, we also have 11 to 2. I’m sorry, sir. What time? 10 a.m. on the 19th. Perfect. We have here between 10 a.m. to 11 a.m. Would that work for you? Between 10 and 11, right? Yes. Yeah. That’s fine. Okay.
Prospect: And I just want to confirm, because you mentioned to me you were trying to have an estimate for your driveway and brick walls. That’s right. Would this be the only areas that you would like to have an estimate? Actually, I have two houses in the same location, and I need a quote on driveways and some brick areas. Yeah. They kind of see it when it comes out. Whatever. Oh, same area. But we have here the (redacted). That’s right. (redacted)
Prospect: Saratoga, California, (redacted). And since it’s within the area, once our estimator arrives, you can also ask him to check the other property or house for you. And Mr Redacted… Oh, sorry. Yes, go ahead. Go ahead, sir. Yeah, I’m just confirming a few details here. Will this be the best callback number for you, the (redacted)? Because our estimator will call you first before arriving. No. The best way to call me probably is on my cell phone, (redacted). (redacted). So, again, (redacted)? Arrive at the gate. If you push the gate number, I will let him in. Okay? Oh, I’m sorry. Gate number? Are you going to provide me a gate number? Call gate. If you push the gate call number, we’ll let him in. Okay? Oh, okay. Got it. Here. So, I just want to confirm, sir, because we will be sending you an email confirmation as well, along with our information, so you can take a look on it. What will be the best email address where we can send it to? Okay. (redacted). At Gmail dot com. (redacted). Sorry, sir. I just want to confirm, is that Phil? (redacted) at gmail.com. All one, all together. (redacted) at gmail.com. That’s right. Got it here. So, just wanted to ask, sir, just out of curiosity, when was the last time that you do power wash or clean this area? If you still remember. It’s been a couple of years, but I’ve got a very large driveway, a very long driveway, and a lot of work, so it’s a reasonably sizable job. Okay? Oh, got it. Got it. Got it. Here. Oh, you’ve mentioned a year ago only? Sorry, the line is cutting in and out, sir. Oh, so a couple years ago. A couple years. The road’s been a while since that’s been done, but the driveway, but I’ve got, I’ve, between, I’ve got thousands of square feet that need to be coated. Okay. Got it. Got it. Okay. We’ll go ahead and confirm now the appointment, sir, and again, this will be on May 19, Tuesday, between, oh, sorry, between 10 a.m. to 11 a.m., and you will be the one who will assist our estimator to take a look on your property, right? Yes. Okay. Perfect. Here is it. Thank you so much, Phil, for the time. Thank you. Have a great one. See you. Bye-bye. Bye-bye.