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Cold Calling

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Type:
Lead Grade: A
Name: John (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in home service lead generation through cold calling and outbound marketing for service companies. In this transcript, we reached out to a homeowner in (city, state) to offer a free exterior power washing estimate and to schedule a virtual pre-estimate call with our estimator. The homeowner agreed to a callback window and confirmed the full house exterior as the area to be cleaned, with the estimator (James) set to call for a pre-estimate. This is a power washing lead, but would also work well for roofing companies in (city, state).

If you’re looking to get more leads for your home service company through outbound marketing, this transcript offers a solid example of cold calling for leads and home service lead generation in action. All private information has been redacted to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello. Oh, hi, is that John? Yeah. Hi John. Good afternoon. This is Kate. I’m with (redacted). How are you doing?
Prospect: I’m doing fine. Great to hear. So John, I’m just reaching out quickly because we will be working in (redacted) this week onwards. And we are also hoping if we could give you a free estimate in any part of your exterior for power washing.
Phone Staffer Caller: Oh, no. No. I see. I got it. But again, sir, this is a free estimate only. May I know when was the last time that you had your house washed?
Prospect: I wash it most of the time.
Phone Staffer Caller: I see. I got it. Good to hear that you have your own power washer, sir. But again, this is only an estimate where you can use as a backup just in case you are not available. At least you will have an idea how much it will be.
Prospect: I’m out of town right now.
Phone Staffer Caller: I see. John, is there anyone who can assist our estimator to give you the estimate?
Prospect: No. I got it. I got it.
Phone Staffer Caller: But if that’s the case, sir, is it okay to give you a call for the estimate then like a virtual appointment? Our estimator will just call you and give you the free estimate through phone.
Prospect: Okay. Okay.
Phone Staffer Caller: So John, may I know which area do you usually clean or power wash using your power washer?
Prospect: The whole thing. The whole house exterior, right?
Phone Staffer Caller: Yeah. I got it here. But again, sir, is it okay to call you next week or just 10 to 15 minutes of your time?
Prospect: Yeah, that’d be fine.
Phone Staffer Caller: Okay, so that would be Tuesday on the 12th of May between 2pm to 4pm. Would that be okay for you?
Prospect: Yeah.
Phone Staffer Caller: And just to ask John, your last name is (redacted), right?
Prospect: Yeah.
Phone Staffer Caller: And may I know when was the last time that you do power wash for your exterior?
Prospect: Yes, I do. When was the last time, sir? Do you still remember?
Prospect: No. Like a year ago, two years ago, maybe?
Phone Staffer Caller: No, it hasn’t been that long. I see. I got it. But yeah, actually, just to confirm, your address will be at (redacted).
Prospect: Yeah.
Phone Staffer Caller: Okay, got it here. So John, since this is through virtual only, through phone call, will this be the best callback number for you for our estimator to call you?
Prospect: Yes. Got it here. Got it.
Phone Staffer Caller: Okay. So yeah, John, again, this will be May 12. Our estimator will call you and his name is James. We’ll give you a call between 2pm to 4pm to give you the pre-estimate for a full house exterior.
Prospect: All right.
Phone Staffer Caller: John, I would like to ask, by any chance, are you doing power washing this year? Or the last time was last year?
Prospect: Well, this year. Well, yeah, it was this year.
Phone Staffer Caller: Oh, this year. I got it. Okay. We’ll take that as said. Thank you.
Prospect: You’re welcome.