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Cold Calling

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Type:
Lead Grade: A
Name: Guy (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in home service lead generation and outbound marketing for home service companies through targeted cold calling. In this transcript, we contacted a homeowner in Apex, North Carolina to schedule a no-cost pre-estimate for exterior power washing. The estimator is set to visit on June 1 between 10:30 a.m. and 12:00 noon to provide a pre-inspection and estimate, with no obligation and no contract involved. The homeowner expressed interest in comparing prices and services and confirmed the best contact details for the estimator to reach them.

This is a power washing lead, but the approach would also work well for roofing companies in Apex, North Carolina. If you’re looking to improve your home service lead generation, or implement outbound for leads to get more business, this example shows how a cold call can book an appointment and capture essential details while protecting privacy by redacting sensitive information.

Ai Transcript:

Prospect: Guy? Yes, this is Guy.
Phone Staffer Caller: Hi Guy, good morning, I am Rika. We’re from (redacted).
Phone Staffer Caller: We just want to let you know that our project manager will be around your area next week in Apex.
Phone Staffer Caller: And they will be giving pre-estimates for pressure washing house exterior.
Phone Staffer Caller: This is absolutely no charge, no cost at all.
Phone Staffer Caller: No commitment and no contract will be involved when they visit.
Phone Staffer Caller: What they will do is provide you with pre-inspection and estimate.
Phone Staffer Caller: If you will be free on the 26th, can they stop by then?
Prospect: Actually, my other power washing company has not gotten back to me, so he is welcome to come by and give me a call.
Phone Staffer Caller: Anyway, since you have someone you trust, a company that you trust when it comes to power washing, this pre-estimate that we have will also allow you to compare prices and services if we can offer better or not.
Phone Staffer Caller: Since it says no commitment visit, if you want, can they stop by on the 1st of June, that will be Monday?
Prospect: Yes, that will be fine.
Phone Staffer Caller: Make sure he texts me or calls me because I want to go over what needs to be done.
Phone Staffer Caller: There’s a few specific things I need to have done.
Phone Staffer Caller: So just make sure whoever is going to come by for the quote, that they text me or call me so I can be there to show them what I want done.
Prospect: All right.
Phone Staffer Caller: So will you be available then between 10.30 a.m. to 12.00 noon in the morning?
Prospect: Yes.
Phone Staffer Caller: Okay, perfect.
Phone Staffer Caller: And just to confirm, okay, I’ll make it quick.
Phone Staffer Caller: Your full name is Guy Redacted, right?
Prospect: Correct.
Phone Staffer Caller: Is this the best phone number where the estimator can reach you at (redacted), the one that I’m calling right now, sir?
Prospect: Yes.
Phone Staffer Caller: And the property you want to estimate, where is your (redacted) in Apex, North Carolina?
Prospect: That’s correct.
Phone Staffer Caller: What is the code of 27502?
Prospect: 27502.
Phone Staffer Caller: What part of your property would you like the estimators to start with? Do you want your whole house exterior walls? Do you want your driveway? Be the house exteriors with the windows, the gutters, and the back deck.
Prospect: Okay.
Phone Staffer Caller: All right. Got there.
Phone Staffer Caller: And can you remember when was the last time you had this area power wash?
Prospect: I think it was two years ago. I think it was like two years ago.
Phone Staffer Caller: We do it every couple of years.
Prospect: Awesome to hear that.
Phone Staffer Caller: And may I ask you how many windows do you have then? I couldn’t tell you off the top of my head.
Prospect: Ten and above is an estimate.
Phone Staffer Caller: Oh, it’s definitely ten and above. One, two, three, four, five, six, seven, eight, nine. Yeah, there’s ten just in the front, so probably closer to 20.
Prospect: Okay. Closer to 20.
Phone Staffer Caller: And one last thing I needed here, Guy, is your email address for us to send the confirmation of your appointment then? It would be first name dot last name, so (redacted).
Prospect: Okay.
Phone Staffer Caller: So it’s your first name, Guy, and dot, and then your last name, Redacted, and then a dot at (redacted).
Prospect: At (redacted).
Phone Staffer Caller: All right. Okay. So everything is set. Just wait for the arrival of our estimator again on June 1st between 10:30 a.m. to 12 noon. And no worry, as you requested, they’ll message you or call you before they arrive just to make sure that everything was set up and you are not busy.
Prospect: Okay.
Phone Staffer Caller: Thank you very much. I appreciate it. Thank you very much as well for the appointment.
Prospect: Okay. Have a great day. Bye-bye.
Phone Staffer Caller: You too. Bye-bye.