Type:
Lead Grade: A
Name: Miriam (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation and outbound marketing for service companies through cold calling for leads. In this transcript, we reached out to a homeowner in Sacramento, CA to arrange a free exterior power washing estimate. The prospect requested an estimator visit for a full exterior clean and an on-site quote, and an appointment was booked for a future date. This is a power washing lead, but would also work well for roofing companies in Sacramento, CA. All identifying details are redacted to protect privacy. If you’re looking to get more leads for your home service company or to boost outbound lead generation, this example demonstrates how cold calling for leads can drive booked appointments and new business.
Ai Transcript:
Phone Staffer Caller: Hello.
Prospect: Hi, my name is Miriam (redacted).
Prospect: Nice to meet you Miriam.
Phone Staffer Caller: This is Rochelle and I’m with (redacted).
Phone Staffer Caller: I’m just calling because we’ll be power washing some houses around Sacramento next week and we’re just checking if you would like us to drop by while we’re at the area to provide you with a fee estimate.
Prospect: Sure. That sounds like a plan Miriam.
Phone Staffer Caller: So next week we are actually available from Monday till Friday from 9am until 4pm.
Phone Staffer Caller: So what day and time works the best for you Miriam?
Prospect: Maybe Monday.
Phone Staffer Caller: Okay, Monday and may I know what time so I can check?
Prospect: 9am.
Prospect: Yeah, 9am works. Or like 10am.
Phone Staffer Caller: Monday 10am works.
Prospect: Okay, 10am.
Phone Staffer Caller: Hold on. Let me check.
Phone Staffer Caller: It seems like we are full. It looks like we are fully booked on the time slot that you prefer Miriam.
Phone Staffer Caller: And the next time slot that we have is between 12 and 1. Will that work for you?
Prospect: Yeah, that’s fine.
Phone Staffer Caller: Okay. Next Monday, right?
Prospect: Yes, next Monday 25th.
Phone Staffer Caller: How about Tuesday Miriam? Because 25th is Memorial Day, right? So you’ll be on holiday I guess.
Prospect: Okay, Tuesday between 9 and 10?
Phone Staffer Caller: Yes.
Prospect: Okay, between 9 and 10am Tuesday 25th of May.
Phone Staffer Caller: And I just wanted to make sure that we have the right address.
Prospect: You’re still at (redacted), correct?
Phone Staffer Caller: Yes.
Prospect: And the contact number to reach you at is (redacted).
Prospect: Yes.
Prospect: And what areas of the house or of the exterior would you like us to provide you with the estimate Miriam?
Prospect: Going with the whole exterior or just certain exterior parts?
Prospect: I won’t know until I get here to be honest. So maybe whole exterior and then some parts as well.
Phone Staffer Caller: Okay, the whole exterior.
Phone Staffer Caller: And how often do you power wash your property? Do you do it like every year or just when you think it’s already?
Prospect: I haven’t done it.
Phone Staffer Caller: Okay.
Phone Staffer Caller: So in case this is going to be the first time that you’ll power wash the exterior?
Prospect: Yes.
Phone Staffer Caller: Okay, I got it.
Phone Staffer Caller: And one last question Miriam.
Phone Staffer Caller: What’s the best email address where we can send you the quote in writing, our contact list, and the confirmation of the appointment?
Prospect: I’m sorry? What’s the best email where we can send you the confirmation and the quote?
Prospect: Okay, so (redacted).
Prospect: Yep.
Phone Staffer Caller: I think everything that I needed for us to secure the slot for you between nine and 10 a.m. on Tuesday, 26th of May for the free estimate or for the complimentary walkthrough with estimator.
Phone Staffer Caller: Remember, this is no obligations and no commitments at all Miriam.
Phone Staffer Caller: Our estimator will just come out in the area to see what you have and we’ll give you an estimate to get the whole exterior cleaned up.
Prospect: Okay.
Phone Staffer Caller: Thank you. Have a wonderful day Miriam.
Prospect: See you on Tuesday.
Phone Staffer Caller: Bye-bye.
