Type:
Lead Grade: A
Name: Patricia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in cold calling for leads and home service outbound lead generation to help service companies grow their client base. In Baldwin, Maryland, we reached out to a homeowner to offer a free exterior power washing estimate and to schedule a callback with our estimator.
The prospect discussed decks and exterior surfaces and agreed to a quick call back for a Thursday between 4 and 6 p.m. for the consultation. This is a power washing lead, but the approach would also work well for roofing companies in Baldwin, Maryland. For privacy, the call details have been redacted. If you’re looking to improve your home service lead generation or outbound marketing, this demonstrates how cold calling for leads can yield booked consultations.
Ai Transcript:
Phone Staffer Caller: Hello Patricia? Hello. Hi, good afternoon. This is Rochelle from (redacted). How are you? (redacted). Yep, I’m calling from (redacted). I’m just reaching out because we’ll be working around Baldwin this week and we’re just checking if you’d like us to provide you with a free estimate for exterior powerwashing.
Phone Staffer Caller: Uhm, do you do decks?
Prospect: Yes, we can also do decks.
Phone Staffer Caller: Patricia, would you like us to provide you with a free estimate for your deck?
Phone Staffer Caller: Let me see if my husband wants another.
Phone Staffer Caller: We’ve got one estimate.
Phone Staffer Caller: When would you come in through?
Phone Staffer Caller: Uhm, actually it will be just an over the phone price estimate so that you don’t have to be in the area and it would be convenient for the both of us, Patricia.
Phone Staffer Caller: We’ll just set you up for a quick call back from the estimator who’s going to provide you with a consultation.
Phone Staffer Caller: Are you available on Thursday at the same time between 4 and 6 p.m. for a call back?
Prospect: Yeah, I think.
Phone Staffer Caller: Well, we’d like to be here actually, but it should be if you’re going to have it done by then.
Phone Staffer Caller: Hold on, let me see if he wants another.
Phone Staffer Caller: Okay.
Phone Staffer Caller: We could ask you what you use, what kind of brushes, you know, that kind of thing.
Phone Staffer Caller: A little extra, a couple things.
Phone Staffer Caller: Buddy, do you want another estimate for powerwashing?
Phone Staffer Caller: What was your company? It’s (redacted).
Phone Staffer Caller: (redacted). They’ll come by and give a free estimate.
Phone Staffer Caller: Yeah, we can do that.
Phone Staffer Caller: Okay, do that.
Phone Staffer Caller: So we’ll just set you up or get you booked for a quick call back with our estimator for Thursday between 4 and 6 p.m. All right? We’ll give you a call back first and then we’ll check how we can move forward with that.
Phone Staffer Caller: Okay, so that’s actually the estimate. So they’ll be here before Thursday, right? On Thursday between 4 and 6 p.m. So that’s the phone call.
Phone Staffer Caller: When will you actually be here? If they’re going to call me by Thursday, then they must be coming tomorrow or Thursday morning, right?
Phone Staffer Caller: That depends on your discussion with the estimator, Patricia. But for now, I’ll get you booked with a call back from the estimator. That’s fine.
Phone Staffer Caller: They’ll probably just send me the picture.
Phone Staffer Caller: So it’s just for the deck or would you like us to provide you with the other areas?
Prospect: Yes, we have three decks.
Phone Staffer Caller: Okay, I got it.
Phone Staffer Caller: Three decks.
Phone Staffer Caller: And when was the last time you had it professionally powerwashed?
Phone Staffer Caller: Can you still remember?
Prospect: Last year.
Phone Staffer Caller: Last year.
Phone Staffer Caller: Got it.
Phone Staffer Caller: And just to make sure we have the right address in here, you’re at (redacted) in Baldwin, Maryland.
Prospect: Yes.
Phone Staffer Caller: Okay.
Phone Staffer Caller: And the best contact number to call you back is (redacted)?
Prospect: Correct.
Phone Staffer Caller: Last name is (redacted), correct?
Prospect: Correct.
Phone Staffer Caller: Okay.
Phone Staffer Caller: And one last question, Patricia. What is the best email where we can send you the details regarding the quote, the contact details, and the information of the company?
Prospect: Well, we’ll just wait until I see what your estimate is for that.
Phone Staffer Caller: No problem, Patricia. For now, we’ll just have it sent to you via text message. I mean the confirmation of the appointment. So just keep your phone line open on Thursday between 4 and 6 p.m. for a quick call back from the estimator. All right?
Phone Staffer Caller: If you have any questions, you can ask it directly from him. I mean to him.
Phone Staffer Caller: Okay.
Phone Staffer Caller: And don’t text. Just call. Just call.
Prospect: Yep, I got it.
Phone Staffer Caller: We’ll have it noted, Patricia.
Phone Staffer Caller: Thank you so much for answering the call, and you have a good evening.
Phone Staffer Caller: All right. Bye.
Prospect: Thank you.
Phone Staffer Caller: Bye-bye.