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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Sara (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Collierville

Intro:

Phone Staffer specializes in home service lead generation and outbound marketing for home service companies through cold calling. In this transcript, we conducted a cold call to a homeowner in Collierville, TN to generate a power washing lead for our client—a practical example of cold calling for leads and home service lead generation in action. The homeowner was offered a free exterior power washing estimate for the house exterior, sidewalk, driveway, siding, and backyard areas like the deck and patio, plus roof and gutters, with an appointment scheduled for Wednesday between 1:30 and 3 PM. All identifying details are redacted to protect privacy.

This is a power washing lead, but the approach would also work well for roofing companies in Collierville, TN. If you’re looking to improve your outbound efforts or get more leads for a home service company, this example demonstrates how outbound marketing for home service companies can generate qualified appointments. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hello? Hello, is this Taylor? No, this is not. Are you trying to reach Taylor? Look over on the couch. Uh huh. Yeah, I was trying to reach Taylor (redacted). Are you related to her? I’m her mom. I’m her mom. Okay. My name is Lynn, by the way, from (redacted). And the reason I’m calling is we will be around (redacted) next week. We will be doing some powerwashing works. So I was wondering if you guys would be interested also in having a free estimate for exterior powerwashing. And what are you powerwashing? We powerwash the house exterior including the sidewalk, driveway, the sidings and the backyard area like the deck and patio. Also the roof and gutters, ma’am. Are you done with powerwashing yet? Have I done it yet? Uh huh. No, not this year. Oh, okay. Well, maybe you would like to take advantage while we’re in the area. This is completely free estimate. No obligation at all. That’s fine. Oh, sorry. Are you interested, ma’am? Yeah, you can do it. I’m the owner. Taylor is my daughter. Oh, okay. Gotcha. So we can go ahead and schedule you with our estimator. We will be there this Wednesday until next week. So what’s the address that you have? The one in (redacted). (redacted) in (redacted). Yeah. Okay. So can we schedule you on Wednesday that will be May 13 between 1-30 to 3? Step on. Okay. And for the rest of your property, would you like to have an estimate for? The driveway and the patio. Driveway and patio. And look at the gutters. I mean, if you’re going to be over here. Yeah, of course. So driveway, patio and gutters. Do you still remember when was the last time you had it powerwashed or cleaned? The patio probably more recently than the yard. I mean, the driveway. But it’s been a number of years. Oh, okay. I think the patio probably three years ago maybe. Three years ago. And the driveway just recently? No, the driveway probably was like maybe five. It was longer. Oh, okay. Gotcha. Well, I’m taking note of that. So just to quickly confirm, again, you’re still around (redacted) in Colerville, Tennessee, (redacted). And I’m sorry, we have here Taylor (redacted). May I ask now for your first name and last name so I can take note of that? Sarah (redacted).Thank you, Sarah. And the best number to contact you is the one ending in (redacted), right? The one I’m calling right now? That’s a home phone. The best number to contact me is (redacted). So (redacted). Thank you. And we will be sending you the appointment confirmation also. What would be the best email address to send it to? (redacted), and it’s S-A-R-A-D-E-N-T, (redacted). Okay, (redacted) at (redacted). Yes, (redacted) at (redacted). Thank you so much, Sarah. So we will be sending you the appointment confirmation shortly, and our estimator will be calling you before the appointment, which is on Wednesday between 1.30 to 3 in the afternoon. It will only take 10 to 15 minutes, ma’am. Just to quickly confirm, you will be the one assisting the estimator, right? You will be at home? Yes. Perfect. Yeah, that’s all I needed for now. Thank you so much for your time, Sarah. I won’t take more of your time, but thank you again. Take care and have a great day, ma’am. You too. Bye now. Bye.