Type:
Lead Grade: A
Name: Benjamin (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Alpharetta
Ai Transcript:
**Phone Staffer Caller**: Hello, this is Ben.
**Lead**: Hi Ben. This is Jack, by the way, and I’m from (redacted). We’re currently working in your neighborhood and wanted to reach out to you about our exterior cleaning services. Our team specializes in cleaning your driveway, patio, the siding of your house, and the roof. Would you be interested in scheduling a free estimate at a time that’s convenient for you?
**Phone Staffer Caller**: We are going to be pretty busy through this weekend and, uh, with the holiday weekend coming up, but some time later next week might be good.
**Lead**: Next week might be good. Okay. How about Monday, September 9th? Would that be okay?
**Phone Staffer Caller**: The following Monday? Yeah, that should be good.
**Lead**: That’s the following Monday, September 9th. Would you be available within the time frame of 9 a.m.-11 a.m.?
**Phone Staffer Caller**: Not 9 a.m.-11 a.m. If we could get it scrunched down a little bit, I can be available between 8 and 9:30, but that would be the latest.
**Lead**: Okay. Got it. Yeah. We do have the schedule. Thank you so much for the confirmation. Ali will just be calling you back with the confirmation of this call for your scheduled appointment. By the way, can I ask for your email just to be sure?
**Phone Staffer Caller**: Sure. It’s BinB-E-N… I’m sorry, let me give you this other one. That’s not a good one. I’m sorry. It’s B-H-A-M-R-I-Z-3.
**Lead**: Okay, got it. Thanks so much. It’s gmail.com, right?
**Phone Staffer Caller**: It’s gmail.com, yup.
**Lead**: Okay. And the phone number I’m calling right now—this is the one that’s best for a call back, right?
**Phone Staffer Caller**: Yes, yes.
**Lead**: Okay. And just to be sure, I’ll just repeat the schedule. We are scheduled for September 9 on Monday, between 7, 7 to 8 p.m.—
**Phone Staffer Caller**: Oh, no, I thought you said 8 to—nope. Wait a second, I’m sorry. I must have misunderstood you. What time? 7 to 8 p.m., or 8 to 9?
**Lead**: Between 8 to 9.
**Phone Staffer Caller**: Oh, I apologize, I thought you were saying a.m.
**Lead**: Oh, sorry. I thought you were saying also that it’s gonna be p.m. But yeah, on September 9, would you be available from 9 to 11 a.m.?
**Phone Staffer Caller**: So not all the way until 11, I guess that’s what I’m saying. I could do from 8 to 9:30 a.m. on that Monday, but not 9 to 11, because I’ll be gone by about 9:30, 9:45.
**Lead**: Oh, okay. No worries about it. I could just put it on the notes on my end. So no worries.
**Phone Staffer Caller**: Okay. Everything will be good. Thank you so much for the confirmation.
**Lead**: Thank you, Ben.
**Phone Staffer Caller**: Yeah. Expect a call from Ali up to this point and we’re good to go.
**Lead**: Great. Thank you so much for the call, Ben.
**Phone Staffer Caller**: Thank you. Take care.
**Lead**: Bye-bye.
**Phone Staffer Caller**: You too, as well.