Type: Garages
Lead Grade: A
Name: Jessica (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Durham
Intro:
At Phone Staffer, we help home service companies generate leads through effective cold calling strategies. In this redacted transcript, we reached out to a homeowner to offer design samples for garage cabinets, as they already had epoxy flooring installed. Although the homeowner was preparing to leave the country, they expressed interest in receiving the samples and scheduled a follow-up call for October. This is a great illustration of how outbound efforts like cold calling can help home service companies get more leads, even when homeowners aren’t immediately available. Below is the redacted information from the call to ensure privacy.
Ai Transcript:
Phone Staffer Caller: Hello.
Lead: Hi.
Phone Staffer Caller: Hi Jessica, my name is Jona with (redacted).
Lead: With whom?
Phone Staffer Caller: With, ah, (redacted).
Lead: Okay.
Phone Staffer Caller: Yeah, cause we’re just installing some epoxy flooring and garage cabinets at (redacted). Any chance are you at this address?
Lead: I am, actually.
Phone Staffer Caller: Running a promo for the neighbors, Jessica, and maybe we can send you free samples for the designs and prices.
Lead: Well, I’m getting ready to leave the country tomorrow, so I won’t be back until October 6th.
Phone Staffer Caller: It’s actually fine. At least we can just send you some samples. If ever you’re interested, you can also give us a call back. Would that be okay with you?
Lead: Yes, thank you.
Phone Staffer Caller: What would be the best email to send the samples to?
Lead: (redacted).
Phone Staffer Caller: Thank you so much. And what would you be interested in so that I can include it in the samples? Is it the epoxy floorings or the garage cabinet?
Lead: The garage cabinet, because I already got epoxy flooring done.
Phone Staffer Caller: And is this also your best call-back number, the (redacted)?
Lead: Yes.
Phone Staffer Caller: Can we give you a call back, like, October 7th, or do you have any preferred date to give you a call back?
Lead: Yeah, that’s fine. October 7th is fine.
Phone Staffer Caller: And for this one, Jessica, because we actually have a designer to come by, so if ever you have a specific date, we can also give you a visit to show you some samples and, of course, provide you a free quote. Do you have a specific date in mind?
Lead: I don’t at the moment, but it’ll be sometime in October. Right now, I’m just focusing on my vacation.
Phone Staffer Caller: Okay, of course. You need to have your vacation first, but that’s totally fine. And Jessica, this is for (redacted) Hidden Spring Drive, correct?
Lead: Yes, correct.
Phone Staffer Caller: All right, perfect.
Lead: Awesome.
Phone Staffer Caller: We’ll go ahead and send you some samples so that you can sign the brochure, and then if ever you’re interested, we can have a designer give you a call back to set up an appointment schedule, okay?
Lead: Okay, sounds good.
Phone Staffer Caller: Thank you.
Lead: Awesome.
Phone Staffer Caller: Thank you, Jessica, and you enjoy your vacation, okay?
Lead: Thank you.
Phone Staffer Caller: Okay. Bye-bye.
Lead: Thank you. Bye-bye.