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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Austin (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Aliquippa

Intro:

At Phone Staffer, we focus on helping home service companies boost their lead generation through effective cold calling techniques. In this transcript, we reached out to a homeowner in Aliquippa, Pennsylvania, offering a free estimate for power washing services. The homeowner expressed interest in cleaning the garage and siding, and an appointment was scheduled. This interaction highlights the effectiveness of cold calling for leads and how outbound efforts can drive more business for companies in the home service industry. Whether you’re looking to improve home service lead generation or need outbound calling support to get more leads for your company, this strategy can deliver results. Below is the redacted information from the call to respect privacy.

Ai Transcript:

Phone Staffer Caller:
Hello? Hi, is this Austin?

Lead:
It is, may I ask who’s callin—

Phone Staffer Caller:
Yes. Hi, Austin. Krisha here with (redacted). We’re working in (redacted) circle. Neighbors are getting powerwashing. Our estimator, Matt, will be in the area tomorrow helping with the neighbors too. We are offering a free estimate. We wanted to ask if you would like to avail the free estimate.

Lead:
I don’t know if I will be available, I’m working more hours this week. What time will you be in the area?

Phone Staffer Caller:
We will be in the area on Monday. Are you available on that date? We also have Saturday or Sunday. What day works for you?

Lead:
Both the weekends I’m booked. Monday the 23rd – Monday I’d probably be good. Probably in the morning. I probably just wouldn’t agree to the job that day since, you know, I’ve got my own schedule.

Phone Staffer Caller:
Sure. Sure. Absolutely. We can definitely do that, Austin. May I know what part of the house you would like to get an estimate for?

Lead:
Currently probably mainly just my garage and maybe some of the sidings.

Phone Staffer Caller:
Okay, garage and the siding. So, are you available on Monday around 9 am to 11 am?

Lead:
Yeah, I think I should be. If you want, just have your team call ahead. If I don’t answer, leave a voicemail most of the time since I usually don’t recognize the number. I’ll pick up if I see it later.

Phone Staffer Caller:
I see. I understand. So, that means we’re not actually sure if you’re available on Monday. Can we do that on Saturday or Sunday instead, if that works for you?

Lead:
Saturday’s no good either; I’m working on it. Monday I’m working in the evening. How about 11 AM to 1 PM? Will that work for you?

Phone Staffer Caller:
Yeah, that should work.

Lead:
Okay, sure. We can definitely do that. So, 11 to 1 PM I’ll just make that work.

Phone Staffer Caller:
Perfect. So for your address, Austin, that would be (redacted), Aliquippa, Pennsylvania (redacted). Is that correct?

Lead:
That’s correct.

Phone Staffer Caller:
Again, I’m sorry, where are you guys based?

Phone Staffer Caller:
We’re actually based in (redacted), but we’re calling you guys to offer a free estimate. No worries though, Matt will give you a call to confirm your appointment first and then they’ll just come by your area.

Lead:
Alright, alright. Sounds good.

Phone Staffer Caller:
Alright, and just to confirm, the phone number they can reach you at ends in (redacted).

Lead:
That’s correct like I said, if I don’t answer, just leave me a voicemail, and I’ll get back to them pretty quickly.

Phone Staffer Caller:
Alright, that would be perfect. Austin, in case our estimator needs to send an estimate, do you have the best email address?

Lead:
Hello? I have to think. I’m sorry, I’m actually in the middle of something right now.

Phone Staffer Caller:
Oh, I see. That’s fine.

Lead:
Yeah, just have him give me a call before he drives all the way out here. I can give him all that info when he arrives.

Phone Staffer Caller:
Absolutely. That actually works for me as well.

Lead:
Alright.

Phone Staffer Caller:
So I’ll go ahead and book the appointment, and Matt will give you a call to confirm. Just to let you