Type: Power Washing
Lead Grade: A
Name: Dwight (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Alpharetta
Intro:
At Phone Staffer, we specialize in helping home service companies generate valuable leads through strategic cold calling efforts. In this example, our team contacted a homeowner in Alpharetta, Georgia, to offer a free estimate for a power washing service. While the homeowner initially declined the exterior house cleaning, they expressed interest in a roof cleaning estimate instead. An appointment was scheduled to provide further information and a quote. This shows how cold calling for home service lead generation can lead to meaningful business opportunities. Below, you’ll find a redacted version of the interaction for privacy protection.
Ai Transcript:
Phone Staffer Caller: Hello Ms. Hales?
Lead: Who are you trying to reach?
Phone Staffer Caller: Ms. Ali Solomon.
Lead: That’s my wife, what can I do for you?
Phone Staffer Caller: This is Krisha with (redacted) powerwashing. I’m just actually calling in and asking, sir, if you’re interested in having a free estimate to powerwash.
Lead: You’re with… just what is the estimate for powerwash? Salon?
Phone Staffer Caller: Umm, to powerwash the exterior of your house.
Lead: No, we are not interested in that. Question.
Phone Staffer Caller: Yes?
Lead: Do you guys do roof cleaning?
Phone Staffer Caller: Yes sir, we actually specialize in cleaning your driveway, the patio, the siding, the pool deck, and the roof.
Lead: I’d be interested in your estimate and process for roof cleaning.
Phone Staffer Caller: Only for the roof?
Lead: Yes.
Phone Staffer Caller: Okay, yes. So we can definitely do that. Are you available next week? On Monday?
Lead: Monday… sure.
Phone Staffer Caller: What time? We have available time on Monday morning and afternoon. So for morning, we have 9am to 11am, 11am to 1pm, and the rest is afternoon.
Lead: 11am to 1pm would be good.
Phone Staffer Caller: Okay, that would be perfect. I was just going to confirm, can I have your name please?
Lead: Dwight… D-W-I-T-H-T.
Phone Staffer Caller: Last name?
Lead: (redacted). M-E-N-D-E-Z.
Phone Staffer Caller: Oh, (redacted), I see. And for your address, that would be (redacted), Alpharetta, Georgia (redacted), correct?
Lead: That is correct, yes.
Phone Staffer Caller: The best number we can reach you is (redacted)?
Lead: That is correct, yes.
Phone Staffer Caller: Alright, thank you so much, Dwight. In case our estimator sends an estimate, what is the best email address that you have?
Lead: D-W-I-G-H-T Dwight, M-E-N-D. The first 4 letters of my last name. Dwight, M-E-N-D at MSN.com.
Phone Staffer Caller: Okay, got it. It’s Dwight MEND at MSN.com? That’s correct?
Lead: That’s correct.
Phone Staffer Caller: Alright. So yes, I’ll go ahead now and book an appointment so that Matt will give you a call to confirm. And Dwight, just to let you know, since we are in the area, there is no obligation or pressure. They can come out, see what you have, and offer an estimate to get it cleaned up. Okay?
Lead: Okay, I appreciate it.
Phone Staffer Caller: Alright, you’re welcome. So, just a quick recap. We are setting up an appointment for September 22nd, on Monday around 11 a.m. to 1 p.m., and only for the roof.
Lead: Sounds good, yep.
Phone Staffer Caller: Perfect. Thank you so much, Dwight, and have a great day. Bye.
Lead: You too, thank you. Bye bye.
Phone Staffer Caller: You’re welcome.