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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Gordon (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Bella Vista

Intro:

At Phone Staffer, we specialize in home service lead generation through outbound techniques such as cold calling. In this example, we contacted a homeowner in Rogers, Arkansas, to offer them a free, no-obligation estimate for power washing services of their driveway and sidewalk. As a result of this cold call, the homeowner expressed interest and agreed to an appointment later in the week.

This interaction highlights the effectiveness of cold calling for leads to generate more business for home service companies. If you’re looking to get more leads for your home service company, especially through outbound methods, cold calling can be a highly valuable strategy. Below is the redacted information from the call to protect privacy:

Ai Transcript:

**Phone Staffer Caller**: I can’t hear you very well. Can you say that again, I didn’t hear you. It’s could be better.

**Lead**: Now. Well, you’re muffled, but who is this?

**Phone Staffer Caller**: This is Michelle from (redacted). We would like to know, if you are still located around 49th Street.

**Lead**: Yes.

**Phone Staffer Caller**: Because we are in the area this week, working on a few of the neighbor’s properties. So we power wash and soft wash exterior sides. We can also power wash driveways, bringing them back to life. So since we will be in the area, I can have one of our estimators drop by and give you an estimate and share more information about us. This will be completely no obligation, sir, and no pressure. How does that sound?

**Lead**: Yeah, I wouldn’t mind hearing what accounts to the driveways.

**Phone Staffer Caller**: Ok, sir. When would be the best time for us to have a visit? Today, tomorrow, or Wednesday?

**Lead**: Not until afternoon, though. Any of those times would be fine.

**Phone Staffer Caller**: How about today is, ok, let me help you on this one. Today is Monday. How about Wednesday afternoon, around 1 to 3 o’clock, and you said this will be the driveway, correct?

**Lead**: Yeah, driveway and sidewalk I think so.

**Phone Staffer Caller**: Your best contact number is (redacted)?

**Lead**: Yes.

**Phone Staffer Caller**: I am sitting with Ron (redacted), correct?

**Lead**: Yes.

**Phone Staffer Caller**: For our estimators—for our planners to reach you, sir, what would be your best email?

**Lead**: I don’t want to do email.

**Phone Staffer Caller**: Okay, so again, I am speaking with Ron (redacted). We will be having a visit on Wednesday this week around 1 to 3 p.m., and we are just going to give you a call, sir, on the (redacted) for an update. And once again, this will be on driveway and sidewalk, correct?

**Lead**: All right so where are we—so we’re making an appointment? Are you going to just come by and call me, or—

**Phone Staffer Caller**: Ah, we will be visiting, sir, for an estimate.

**Lead**: All right. And you’re going to call me when? Tell me when you’re coming, or what?

**Phone Staffer Caller**: Yes sir, you will be receiving a call a day before.

**Lead**: All right.

**Phone Staffer Caller**: Yes, ma’am. Thank you so much, sir. And your Zip Code, sir, is 72758, correct?

**Lead**: Yes that’s right.

**Phone Staffer Caller**: Okay, so the address that I have on file, sir, is (redacted) Street, Rogers, Arkansas, 72758.

**Lead**: Okay, then—What’s the name of your company?

**Phone Staffer Caller**: (redacted) Services.

**Lead**: What was the first letter?

**Phone Staffer Caller**: Oh, T for Tango.

**Lead**: Okay (redacted), okay.

**Phone Staffer Caller**: Yes, sir. (redacted) Services. And you will also receive a follow-up, sir, before our visit, okay?

**Lead**: I’ll receive a what?

**Phone Staffer Caller**: You will receive a follow-up call before our visit.

**Lead**: Okay, good. Good.

**Phone Staffer Caller**: All right. Thank you.

**Lead