Type: Power Washing
Lead Grade: A
Name: Martha (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Bentonville
Intro:
At **Phone Staffer**, we help home service companies like Tanner’s Power Washing generate leads through efficient cold calling strategies. In this transcript, we reached out to a homeowner in Bentonville, Arkansas, to schedule an estimate for power washing services. The conversation resulted in a booking to assess the exterior of the home, including the driveway and roof, with a follow-up appointment set for next week. This is a great example of how cold calling for leads can be an effective tool for home service lead generation, helping companies grow their businesses through outbound efforts.
Please see the redacted transcript below for full details of the call, where all sensitive information has been removed for privacy protection.
Ai Transcript:
Phone Staffer Caller:
Hello?
Lead:
Hello, is this Martha?
Phone Staffer Caller:
And who is this?
Lead:
Yes, this is Mark with (redacted). Are you still utilizing (redacted)?
Phone Staffer Caller:
What is it you’re needing?
Lead:
Yes, so we’re actually in the area this week, working on a few of the neighbors’ properties. We just wanted to check with you. When was the last time you had the exterior of your house washed, if not recently?
Phone Staffer Caller:
No, it’s been about a year and a half.
Lead:
Okay, what’s the charge?
Phone Staffer Caller:
Yes, when it comes to the charge, well, it will depend on where we’re going to have the work done or what we’re going to estimate—whether it’s the driveway, the roof, or the side of the house. So, we’ll have our estimator drop by to show you what we could give you a quote on, with no obligations as well. We just want to let you know we’re there and we want to show you what we can do for you—the driveway, the roof, or wherever you would like us to.
Phone Staffer Caller:
Okay.
Lead:
Thank you. All right. So, what would you like us to drop by—next week or this week? We still have a schedule.
Phone Staffer Caller:
Probably be better next week.
Lead:
Okay, when may we know when is your available day?
Phone Staffer Caller:
Oh, it’s really hard. Let me see… I just—
Lead:
Pardon me?
Phone Staffer Caller:
No, what I was trying to see is that by next week, we do have an early schedule available on Monday, Tuesday, and then Wednesday. So, whichever works for you.
Phone Staffer Caller:
Okay, how about… Monday morning?
Lead:
All right, Monday morning. Let’s go ahead and check on the guys. So we have here 8 a.m. as the earliest, and we can also go by 10 a.m., but the latest is 12—
Phone Staffer Caller:
No, let’s do 10.
Lead:
All right, let’s go ahead and lock 10 in. Okay, I’ll note that down here. Thank you very much. Martha, I just would actually like to check as well—the place is (redacted), (redacted), Arkansas, (redacted). Is that right?
Phone Staffer Caller:
That’s how I—
Lead:
All right, thank you so much.
Phone Staffer Caller:
And the number that we can call you? What’s the name of your company?
Lead:
Yes, ma’am. It’s (redacted).
Phone Staffer Caller:
Okay, thanks.
Lead:
All right, awesome. Martha, just wanted to check as well—the phone number that we’re going to call next week is the one ending in (redacted). Is that right?
Phone Staffer Caller:
That’s right. Where did you get that number?
Lead:
Yep, so we are getting it from public records. Since we’re here in the area, we just thought we had to call you and let you know what we could do for you—for the driveway or—
Phone Staffer Caller:
And 10 o’clock next week?
Lead:
Yes, ma’am. 10 o’clock next week, and we’re scheduling that. Monday is the 7th.
Phone Staffer Caller:
That’s right.
Lead:
All right, so, there we go.
Phone Staffer Caller:
Okay.
Lead:
Before we go, Martha