Type: Power Washing
Lead Grade: A
Name: Kattie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we specialize in helping home service companies generate valuable leads through outbound cold calling. In the following transcript, we reached out to a property manager in Charlotte to schedule a site visit for power washing services. The manager expressed interest in receiving a proposal for potential exterior building maintenance, demonstrating the effectiveness of cold calling for leads in the home service industry. This approach continues to be a reliable method for home service lead generation, helping companies secure business by connecting directly with key decision-makers.
Below you’ll find the redacted information from the call for privacy protection.
Ai Transcript:
**Phone Staffer Caller**:
Hello. Thank you for calling 511 Queens. Please listen to all of the following choices. If you are interested in learning more about our community or scheduling a tour, please press 1. If you are a current resident, vendor, or trying to reach the community office to speak with a specific associate, please press 2. If this is a maintenance, please hold for the next available agent. This call may be recorded for quality and training purposes. This is a f**king huge building.
**Lead**:
Hello, this is Katy. How can I help you?
**Phone Staffer Caller**:
Hi Katy. Good afternoon. Ma’am, my name is Christian from (redacted) and we are calling regarding your exterior building maintenance. May I speak to the facilities manager, please?
**Lead**:
He’s busy at the moment.
**Phone Staffer Caller**:
Okay. Yeah. What time is the best time for us to call you back?
**Lead**:
Well, I’m the property manager, so I’m pretty sure I can help you with whatever you need.
**Phone Staffer Caller**:
That’s awesome, Katy. Yeah, actually we want to ask, Katy, when was the last time that your property building exterior was power washed?
**Lead**:
I don’t know. None of us were here, so we’re both fairly new to the property so I couldn’t tell you.
**Phone Staffer Caller**:
Yeah. That’s the reason why we want to ask the facility manager because what we do here, Katy, is that actually we offer the best cleaning service out here in North Carolina. We are a national brand with over 30 years of experience in power washing exteriors of buildings like yours.
And maybe, Katy, you mentioned that you’re the property manager, right? Maybe, do you have other buildings that you manage that need to have power washing? We can actually come out there for free, you know, and give you a free proposal.
**Lead**:
This is the only building that I manage. You’re more than welcome to come out here and give us a proposal and I can give it to the ownership and see if it’s something they’d be interested in.
**Phone Staffer Caller**:
Sure, sure. That will be awesome. Just want to ask you some questions, Katy, so that we can go to the correct address. First, I need to have your e-mail address, Katy.
**Lead**:
It’s (redacted) at (redacted).
**Phone Staffer Caller**:
What is the exact address for this building, Katy?
**Lead**:
It’s (redacted).
**Phone Staffer Caller**:
Are you available this coming Friday for us to… go in and visit you guys?
**Lead**:
You’re welcome to stop by any time you want. I’m sure you guys don’t have to get in the building to look at it and give an email. So you can just swing by whenever you want to.
**Phone Staffer Caller**:
What is the best phone number, your direct phone number for our people to reach out and talk to you?
**Lead**:
The one that you called.
**Phone Staffer Caller**:
So what will happen, Katy, is one of our project managers will call you, just to confirm the schedule. We can come by on Friday, maybe in the morning if you are available. You can talk to those people who make the decision. So, let’s do it like that.
Thank you so much, Katy, for answering the phone. So we will just book this up for you, and then… our project manager will reach out to you as well, just to verify and confirm the information that we have for