Type: Power Washing
Lead Grade: A
Name: Brittany (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At **Phone Staffer**, we specialize in providing **home service lead generation** through effective cold calling strategies. In this interaction, we reached out to a business in Charlotte, North Carolina, that expressed interest in **power washing services** for their building. A free inspection and quote for the exterior cleaning were successfully scheduled for later in the week. This serves as a great example of how cold calling can lead to valuable leads for **home service companies**, helping them **get more leads** through outbound efforts. Below is the redacted information from the call to ensure privacy and comply with company policies.
Ai Transcript:
**Phone Staffer Caller:**
Thanks for calling our community. We will connect your call shortly. After the call we’d like to follow up with you by text message so we can respond more quickly. If you agree to text, press 1 now! You will also be able to self-schedule an appointment by text. If you do not agree to text, press 2. Thank you! This call may be recorded for quality and training purposes. Please make these calls again, fast, or you’ll miss public通話.
**Lead:**
Thank you for calling (redacted). This is Brittany. How can I help you?
**Phone Staffer Caller:**
Oh hi Ms. Brittany. Good afternoon. Sorry to call out of the blue. I was hoping you could help me. Who’s the best person to speak to about your facilities maintenance?
**Lead:**
What can I help you with?
**Phone Staffer Caller:**
Yes ma’am, we’re for a company called (redacted) that deals with exterior building maintenance, ma’am. We power wash, shop wash, driveways, sideways, like that. We’re hoping to speak to your Facilities Manager.
**Lead:**
Yeah, I’m actually in the process of gathering quotes for some power washing and window washing for the exterior of our building. Is that something you could check out if there is capacity? Is that something you could get to me?
**Phone Staffer Caller:**
Oh yes ma’am, as a matter of fact, we do have available trucks in the area this week. Let me just take a look at my calendar real quick. And we do free inspections, ma’am, free quotes as well. Let me double check. So we have availability on Friday, ma’am, 9-11, 11-1, 1-3pm.
**Lead:**
Okay, 9-11 would be great. And they would just walk the property with me and be able to get me a quote after that?
**Phone Staffer Caller:**
Yes ma’am. Just need some contact information. Name, address, e-mail, phone number, like that. Can I get that information?
**Lead:**
Yeah, absolutely. So my name is Brittany (redacted).
**Phone Staffer Caller:**
How do you spell your first name?
**Lead:**
B-R-I-T-T-A-N-Y.
**Phone Staffer Caller:**
And your last name?
**Lead:**
(redacted), M-O-R-A.
**Phone Staffer Caller:**
And your e-mail address?
**Lead:**
Yeah, it’s draper, D-R-A-P-E-R, place P-L-A-C-E-P-M at (redacted) dot com.
**Phone Staffer Caller:**
Let me read back the domain phonetically, ma’am. Is it F-R-A-N-K, Charlie, Alfa, Mike, Romeo, Echo, Sierra? Let me repeat that, F as in Frank, C as in cat, A as in apple, M as in Mary, R as in Robert, E for elephant, S for Sam. Is that correct?
**Lead:**
Correct.
**Phone Staffer Caller:**
All right. Let’s start with D like David, R for Romeo, A for apple, P like Patrick, E for elephant, R for Romeo, then place, P-L-A-C-E, and then P like Patrick, M for Mike.
**Lead:**
Yes.
**Phone Staffer Caller:**
All right, and your best phone number, ma’am, contact phone number?
**Lead:**
Seven zero four five five zero eight seven two one.
**Phone Staffer Caller:**
Let me repeat this back, seven zero four five five zero eight seven two one.
**Lead:**
Correct.
**Phone Staffer Caller:**
And the address?
**Lead:**
It’s (redacted), Vail Avenue.