Type: Power Washing
Lead Grade: A
Name: Debby (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cincinnati
Intro:
At Phone Staffer, we specialize in helping home service companies generate more leads through effective cold calling. In this transcript, we connected with a homeowner in Cincinnati to offer a free estimate for exterior power washing services, including the driveway and gutters. The homeowner expressed interest, and an appointment was scheduled for the following week. This real-world example demonstrates how outbound lead generation can be a valuable tactic to get more leads for a home service company. If you’re looking to improve your home service lead generation, cold calling is an effective tool to reach potential customers.
Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller:
Hello?
Lead:
Hi, is this Debbie?
Phone Staffer Caller:
Yes. Yes. Hi Debbie. This is Mark with (redacted). Are you still at (redacted)?
Lead:
You what?
Phone Staffer Caller:
Yes. Once again, my name is Mark. I am with (redacted). We were just checking if you were still at (redacted).
Lead:
Yes, we are.
Phone Staffer Caller:
Oh, that’s great because we’re actually in the area next week working for a few of the neighbor’s properties we wanted to check with you. When was the last time you had the exterior of your house washed, if not recently?
Lead:
Umm, not real recent, no.
Phone Staffer Caller:
Okay, well we’re just giving out free estimates to the neighbors and want it offered to see if they would be interested for once we can show you what we can do for the driveway, the roof and exterior side of the house.
Lead:
Are you going to do the interior and the exterior?
Phone Staffer Caller:
The exterior, ma’am.
Lead:
The exterior.
Phone Staffer Caller:
Yeah, that’s right. The exterior.
Lead:
Well we have that… Like the outside… We had that protector on ours that umm… I don’t know what they call it.
Phone Staffer Caller:
Okay.
Lead:
To keep it from rusting or getting real dull or anything like that.
Phone Staffer Caller:
Oh, I see you have that protector. All right. We do stock washing as well so that it won’t damage any surface of the part that we’re going to clean out. We do clear out the driveway, the roof, the side of the house, the gutters, stuff like that. We want to be checked if there’s any place you’d like us to clean out.
Lead:
How much is it just for the exterior?
Phone Staffer Caller:
Okay, so our estimators drop by, and they could tell you what we could do for you. I wouldn’t be able to tell you over the phone because we need to see the place, and, would you be available next week to schedule an appointment?
Lead:
I’d have to check my planner.
Phone Staffer Caller:
Okay. Next week we are available from Monday to Friday. Which available date do you think we could reach out to you?
Lead:
Oh, I don’t know, I don’t know what day I’m free.
Phone Staffer Caller:
Our earliest day, though, we can check out is on Monday and we can go by 7 o’clock if you’d like in the morning or even in the afternoon, by 1 p.m.
Lead:
What should you do 1 p.m.?
Phone Staffer Caller:
Okay, 1 p.m. So, I’m going with 1 p.m. on Monday, that would be the 7th of October. So, I’ll note that down here. Thank you so much, Debbie. By the way, I would also like to make sure that we can call you back at the time, so the number we will reach out to you is ending in (redacted). Is that right?
Lead:
That’s correct.
Phone Staffer Caller:
Thank you. And I would like to confirm your last name is (redacted)? Is that right?
Lead:
Yes.
Phone Staffer Caller:
Awesome. So, we will confirm this through email as well. If we could be sending you one. Can I ask you, what’s your best email?
Lead:
(redacted)
Phone Staffer Caller:
All right. Okay. I just