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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Min (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Ellicott City

Intro:

At Phone Staffer, we specialize in helping home service companies generate more leads through targeted cold calling strategies. In this transcript, we reached out to a homeowner in Ellicott City to schedule a free estimate for power washing services. The homeowner expressed interest in cleaning the fence, balcony, and deck, and an appointment was successfully booked for an on-site estimate. This showcases how effective outbound cold calling for leads can be for home service companies looking to expand their customer base. Below is the redacted lead information to maintain the privacy of the individual.

Ai Transcript:

Phone Staffer Caller:
Hello, is this men? Hi, man, thank you for calling us back. This is IRA the one power washing company. So we just want to check on you earlier, because we are in the area this week. And we would like to offer you a free estimate to power wash the exterior of your house if you’re interested.

Lead:
What company is it, what is it?

Phone Staffer Caller:
We do power wash. Power wash like the driveway, the sides of your house, windows, porch. Anything that you want washed, sir.

Lead:
Is this power wash? Uh, power wash or water or soft wash model?

Phone Staffer Caller:
Yes. And we can come tomorrow, sir, for the estimator. It will be for free—so no obligations or anything—so that you have an idea on how much it will be.

Lead:
Okay, I need to wash the fence. And then I mean, the… like a, yeah, the balcony fence.

Phone Staffer Caller:
Yeah, and then the deck?

Lead:
Yeah and then maybe probably too, yeah.

Phone Staffer Caller:
Okay, so let’s go ahead and have our estimator come. Tomorrow. Are you available morning or afternoon?

Lead:
What’s the name of the company?

Phone Staffer Caller:
This is Ron. Ron will be there to do the estimate for you.

Lead:
Ron, and then what’s the name?

Phone Staffer Caller:
(Redacted) Power Washing. Ron’s power washing company.

Lead:
Where are you located?

Phone Staffer Caller:
We are out of, uh, like, Lancaster, sir. However, our team will be in the (redacted) area this week and next week. That is why we are doing this.

Lead:
Okay. Well, where is the location? Is it out in Lancaster, and, or, or—

Phone Staffer Caller:
Oh, how far away? Yeah, that’s— but our team will be in this area this week. That’s why we are calling you.

Lead:
Okay, so just give me… I can get in.

Phone Staffer Caller:
Okay, sure. What time tomorrow? Tomorrow, what time can you be here? We have morning or afternoon. So, we have 9 to 11, 11 to 1, 1 to 3, or 3 to 5.

Lead:
Good, 9 to 11? What’s tomorrow… oh wait a minute. I think 9 to 11… 9 to 11.

Phone Staffer Caller:
Okay, 9 to 11. And they can call you at (redacted), right?

Lead:
Yes, that’s my number.

Phone Staffer Caller:
And the address here is (redacted), in Ellicott City. The zip code is (redacted).

Lead:
Yeah, do you have like an email address that they can send you the estimate in case after…

Phone Staffer Caller:
Yeah, evo tent shop—you know, window tinting places?

Lead:
S.H.O.P… tent shop at hotmail.com.

Phone Staffer Caller:
Evo tent shop at hotmail.com. Got it. So they will be there tomorrow. Ron will be there tomorrow. They will call you before they come, so just keep your lines open.

Lead:
All right, yeah, so just to get the estimate, right?

Phone Staffer Caller:
Yes, just the estimate, right.

Lead:
And then why does your phone number show as something neuronomical?

Phone Staffer Caller:
That is like… we’re a company, sir. We are a third-party company, and we are working through that particular number.

Lead:
Okay,