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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Katrina (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Goodlettsville

Intro:

At Phone Staffer, we are committed to helping home service companies get more leads through effective cold calling strategies. In this transcript, we reached out to a homeowner in Goodlettsville, Tennessee, to offer a free estimate for power washing services. The homeowner opted to have the front and sides of their home assessed and agreed to an appointment for the following Monday morning. This interaction demonstrates how home service companies can benefit from outbound cold calling for lead generation, resulting in scheduled estimates and more business opportunities. Below is the redacted lead information for privacy reasons.

Ai Transcript:

Phone Staffer Caller: Hello, this is Katrina.

Lead: Hello Katrina, this is Jane, and I’m from (redacted) so we will be in the area of Creekview Lane this week to help some neighbors get their house exterior and driveway power washed. We wanted to ask if you would like to get a free estimate as well?

Phone Staffer Caller: A free estimate for what? Two power washes, driveway or exterior?

Lead: Yes, you can.

Phone Staffer Caller: So, Katrina, we would like to ask which part of your house would you like the estimate for?

Lead: The front and the sides.

Phone Staffer Caller: All right, that’s cool. So we have an available schedule for tomorrow. Are you available in the afternoon or in the morning?

Lead: No, I won’t be home tomorrow or Friday.

Phone Staffer Caller: All right, so are you available on Monday?

Lead: Yes.

Phone Staffer Caller: All right, that’s great. So do you prefer the afternoon or the morning on Monday?

Lead: Morning.

Phone Staffer Caller: Okay, cool. So we have here 9 a.m. until 11 a.m. Does that work for you?

Lead: Yeah.

Phone Staffer Caller: Okay, great. So we have here your address 3118 Creekview Lane, (redacted), Tennessee, (redacted). Is that correct?

Lead: Yeah.

Phone Staffer Caller: Okay, and just for confirmation, we would like to ask: what is your best email address?

Lead: Now, you did say this is a free estimate, right?

Phone Staffer Caller: That’s right. This is a free estimate.

Lead: Okay, then my email is (redacted).

Phone Staffer Caller: So that would be (redacted). Is that correct?

Lead: Yep.

Phone Staffer Caller: Perfect. And the best phone number for Jacob to use if needed is (redacted), is that right?

Lead: Yeah, that’s correct.

Phone Staffer Caller: Okay, awesome. So Jacob will be in the area. Are you available for the in-person free estimate on Monday morning?

Lead: Yes.

Phone Staffer Caller: Okay, that’s awesome. Your last name, that would be (redacted), is that right?

Lead: Yes.

Phone Staffer Caller: Okay, Katrina, thank you so much for your time. I’ll take note of all the information here so that Jacob can come by for the free estimate and power wash.

Lead: Okay.

Phone Staffer Caller: All right, thank you! Have a great day and stay safe.

Lead: You too.

Phone Staffer Caller: Okay, bye-bye.