Type: Power Washing
Lead Grade: A
Name: Lawrence (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Lancaster
Intro:
“At Phone Staffer, we specialize in cold calling to generate leads for home service companies, helping them connect with potential customers and grow their business. In this transcript, our team reached out to a homeowner in Lancaster, South Carolina, to schedule a free estimate for power washing services. The homeowner expressed interest in having their fence and house exterior cleaned and confirmed an appointment for later in the week. This success story showcases the effectiveness of cold calling for leads and highlights how home service outbound lead generation can drive results. Below is the redacted call transcript to protect individual privacy.”
Ai Transcript:
**Phone Staffer Caller**: Hello, Rowlf?
**Lead**: Yes. Hello.
**Phone Staffer Caller**: Hi. Good afternoon. This is Rose from (redacted). How are you?
**Lead**: From where?
**Phone Staffer Caller**: This is Rose from (redacted). Can you hear me OK?
**Lead**: All right. Yes, I just couldn’t understand the name of your company.
**Phone Staffer Caller**: No, I’m sorry. I’m sorry. Yes. We will be at the area at Spring Pea Perlin this week to PowerWash some houses in your neighborhood. And I’m wondering maybe we could drop by some time at your house to provide you with a free estimate?
**Lead**: What time?
**Phone Staffer Caller**: Let me see. Our address stands for (redacted) by the way. And if you can, if you want to check, we do have a website, it’s (redacted). So we would be there on Thursday around 9 am to 7 pm. And on Friday we have an open or we have an availability for 3 pm to 7 pm. Which date and time works for you, Lawrence?
**Lead**: Can you just drop off the call to me? Can you just leave it on my front door?
**Phone Staffer Caller**: I’m so sorry as much as we would love to do that, Lawrence. We really need to speak to you in person. So that in case you might have questions regarding our services, we can answer it right away. How about if we drop by on Thursday around 5 pm to 7 pm?
**Lead**: Yeah, that’s fine.
**Phone Staffer Caller**: Okay. So 5 to 7 pm it is on Thursday. And in case that this schedule gets fully booked, can we reschedule it? Or can we have the back up schedule for Friday around 5 to 7 pm? Just in case the initial schedule that we agreed upon gets fully booked.
**Lead**: Nah. Probably won’t be available on Friday. But Thursday will work.
**Phone Staffer Caller**: Okay. Got it. And Lawrence, before I have your details forwarded to our estimator, let me make sure that I got all the correct details in here. Especially the address. It’s (redacted), Lancaster, South Carolina (redacted).
**Lead**: Ya.
**Phone Staffer Caller**: Okay. And your last name is (redacted), right?
**Lead**: Yep.
**Phone Staffer Caller**: And the best callback number? That’s the one ending in (redacted), right?
**Lead**: Yep.
**Phone Staffer Caller**: And what is the best e-mail address where we can send you the quotation in writing and the confirmation?
**Lead**: I don’t have one. You can just text it to me.
**Phone Staffer Caller**: Okay. No problem with that, Lawrence. And again, for the appointment, that would be on Thursday around 5-7 pm. And that is on the 9th of January, Lawrence. And what are those areas that you think need power washing, by the way?
**Lead**: I’m sorry. This would be the last question.
**Phone Staffer Caller**: Just looking at the fence.
**Lead**: Oh, okay.
**Phone Staffer Caller**: Got it.
**Lead**: And the house.
**Phone Staffer Caller**: I’m sorry?
**Lead**: Yeah, just my fence and my house.
**Phone Staffer Caller**: Okay, fence and the house exterior. Alrighty. That was noted.
**Phone Staffer Caller**: And I