Type: Power Washing
Lead Grade: A
Name: Holly (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Metairie
Intro:
At Phone Staffer, we specialize in outbound lead generation for home service companies by utilizing effective cold calling techniques. In the following transcript, we contacted a homeowner in Materi to offer a free estimate for power washing services. The homeowner expressed interest in receiving an in-person estimate for their backyard, specifically the pool area. A follow-up appointment with the estimator was scheduled. This interaction highlights how cold calling for leads can be an essential method to help home service companies secure more business. If you’re looking to improve your home service lead generation, outbound cold calling may be the solution. Below is the redacted information from the call.
Ai Transcript:
**Phone Staffer Caller:** Hello, I’m trying to reach Lawrence.
**Lead:** He’s not here. This isn’t his number, and that’s his call.
**Phone Staffer Caller:** This is Marie with (redacted). Are you still in (redacted)?
**Lead:** Yes.
**Phone Staffer Caller:** Okay. Great. Just so you know, we’re in the area, we’re working on a few of the neighbors’ properties. Would you like to get a free estimate to powerwash the exterior of your house?
**Lead:** No, I don’t really need that right now. I mean, but, maybe… Do you do, like, patios and yards too? In the back we have our pool, so I wouldn’t mind getting an estimate on that.
**Phone Staffer Caller:** Yes, definitely. Just you know what to call us first and certainly I’m gonna say, okay.
**Lead:** Yeah. Anyway, this is a free estimate, though?
**Phone Staffer Caller:** Actually, Joe’s the estimator. He’s going to provide you all the information needed, and the price usually depends on the area or size.
**Phone Staffer Caller:** Would it be okay if I set up a call-back with an estimator next week?
**Lead:** Yes, that’s fine.
**Phone Staffer Caller:** Around what time next week are you available?
**Lead:** Ummm… I mean, for him to come by? Just call me.
**Phone Staffer Caller:** He can call you or he can also come by, whichever you like.
**Lead:** I mean, he’s going to have to come see it, right? So give me the estimate anyway, right?
**Phone Staffer Caller:** Yes, definitely.
**Lead:** Okay, so… I mean, I work from home, it’s just a matter of if I have any calls when he wants to come by. But I’m mostly here. So I’ll be around Monday morning if that works.
**Phone Staffer Caller:** Monday morning for in-person estimate? Correct?
**Lead:** Yeah, yes.
**Phone Staffer Caller:** Okay, let me check… So, Monday, that would be… …September 23rd? So around what time again?
**Lead:** 8 o’clock…?
**Phone Staffer Caller:** We can do 9 to 11. Would that work?
**Lead:** What does that mean?
**Phone Staffer Caller:** He would come sometime between 9 and 11, is what you’re saying?
**Lead:** Yeah, I think it would be best if he calls me first, and then he’ll set up a time.
**Phone Staffer Caller:** Yeah, okay. So let me just confirm, your phone number? (redacted), correct?
**Lead:** Yes.
**Phone Staffer Caller:** Okay, thank you. Can I get your first name?
**Lead:** Polly.
**Phone Staffer Caller:** Sally?
**Lead:** Polly, H-O-L-L-Y.
**Phone Staffer Caller:** Okay, got it. Are you Lauren’s wife?
**Lead:** Yeah, well, we’re going through a divorce. But yes, I’m still living in the house.
**Phone Staffer Caller:** Oh, okay. Really sorry about that. Okay. Let me just confirm the address, (redacted), correct?
**Lead:** Yeah.
**Phone Staffer Caller:** Okay. So in case we’re going to send you information via email, what’s the best contact email for you?
**Lead:** (redacted)
**Phone Staffer Caller:** H as in Holly, and then P as in Peter Hand, your last name at (redacted)?
**Lead:** Right.
**Phone Staffer Caller:** Okay. All right. Thank you. Yes, I think that’s all the information I need. So just keep your lines open. And to confirm, you