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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Stuart (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Mount Holly

Intro:

We conducted a cold call in Mount Holly to generate home service leads for our client, Jacobs Powerwashing. During the call, the homeowner expressed interest in receiving an estimate for exterior power washing. A site visit was scheduled, and details were confirmed to provide an accurate estimate for the pressure washing service. Below, you can find the redacted transcript of the conversation.

Using cold calling to generate home service leads like this is an effective strategy for acquiring new customers. By reaching out to homeowners directly, we’re able to assess their needs and schedule services right away, helping home service companies grow their customer base and get more leads.

Transcript (Redacted for Privacy):

Ai Transcript:

“`
Phone Staffer Caller:
Hi, is this Stewart?

Lead:
Hi Stewart, Jo here with (redacted). We are actually just calling the neighbours on Riverfront Parkway, and we’re just checking if you would be interested in some estimates to have the exterior of your house power washed or soft washed if you haven’t done it yet.

Lead:
What’s- give me a ballpark of as far as how much we’re talking.

Phone Staffer Caller:
For the exteriors, it depends but for the ballpark, that ranges from $200 and up, so it really depends on the area.

Lead:
Who did you say you’re with again?

Phone Staffer Caller:
(redacted).

Lead:
Jacobs?

Phone Staffer Caller:
Yes, (redacted).

Lead:
Okay.

Phone Staffer Caller:
Yeah, we are actually working on some of the properties in parts of Mount Holly. So I can have an estimator visit or drop by your property to check, and then they can give you the estimate. Would that be okay?

Lead:
Yep. That would be okay.

Phone Staffer Caller:
Okay. I just want to confirm, Stewart, your address is (redacted) Riverfront in Mount Holly. Is that correct?

Lead:
Yes.

Phone Staffer Caller:
And the best callback number just in case they’ll need to call you is the one ending in (redacted)?

Lead:
Yes.

Phone Staffer Caller:
Okay. We have here the earliest schedule, which is the 12th of September. We have a morning and afternoon slot. Which one would you be most available or comfortable with?

Lead:
The morning.

Phone Staffer Caller:
The morning? We have from 11 a.m. to 1 p.m. Would that be okay?

Lead:
Yeah, that’s fine.

Phone Staffer Caller:
Okay, got it. And what’s the best email address to send the confirmation to?

Lead:
It’s (redacted) at Netscape.net. The spelling is: delta, romeo, alpha, bravo, bravo, alpha, charlie, zulu at Netscape. Make sure to put dot net.

Phone Staffer Caller:
Okay, and you said no “S” at the end? So it’s Netscape.net?

Lead:
Yes, Netscape with no S at the end.

Phone Staffer Caller:
Got it. Thank you so much, Stewart. So yeah, I’ll have the estimator drop by on the 12th of September from 11 a.m. to 1 p.m.

Phone Staffer Caller:
And also, just one last thing—do you want estimates for the exterior only, or are there any other areas outside of the house you’d like an estimate for as well?

Lead:
Just the exterior pressure washing would be good for right now.

Phone Staffer Caller:
Okay, got it. Thank you so much, Stewart, and you have a great day.

Lead:
You take care.

Phone Staffer Caller:
Thank you very much. Bye.
“`