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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Sunita (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Parker

Intro:

At Phone Staffer, our expertise lies in helping home service companies generate leads through targeted cold calling. In this interaction, we reached out to a homeowner in Parker, Colorado, for an exterior power washing estimate. The homeowner expressed interest in getting their backyard landscaped as well, and an appointment was scheduled for a follow-up estimate. This transcript highlights the effectiveness of outbound lead generation for home service businesses. If you’re looking to get more leads for your home service company, cold calling can be an instrumental part of your outbound strategy. Below is the redacted information from the call to protect privacy.

Ai Transcript:

**Phone Staffer Caller**: Hello, this is Anita.

**Lead**: Yes, this is.

**Phone Staffer Caller**: Hey, this is Marie with (redacted). So, on an Emperor is it.

**Lead**: Sorry what?

**Phone Staffer Caller**: This is Marie with (redacted).

**Lead**: Okay yeah.

**Phone Staffer Caller**: Because our team was in the area, we’re calling you to see if you’d like to get a free estimate for power washing, you know, for your house.

**Lead**: Oh, you mean for the backyard landscaping?

**Phone Staffer Caller**: Yes, that is correct. It’s for a free estimate though, at least you’ll have an idea.

**Lead**: Yeah. Yeah, absolutely.

**Phone Staffer Caller**: Okay. Sounds great. When would be the best time for the estimator to call you back?

**Lead**: Let me see. This week?

**Phone Staffer Caller**: This week? Tomorrow, Friday, or maybe next week? Will that work?

**Lead**: This week. Let me check my schedule really quick.

**Phone Staffer Caller**: Okay. Will tomorrow work at 5 PM—oh, sorry, 5:30?

**Lead**: Okay. Tomorrow, 5:30?

**Phone Staffer Caller**: Yes.

**Lead**: Okay. Let me double check our calendar here. So, tomorrow, Friday. Would you prefer an in-person estimate or virtual?

**Lead**: I think personal doesn’t matter. I have a huge lot, so it doesn’t really matter to me.

**Phone Staffer Caller**: Okay. As long as I get something, an estimate, so I can start on it.

**Lead**: Yeah, of course.

**Phone Staffer Caller**: Okay. So, we can do tomorrow. We have the latest schedule here between 3 to 5 PM. Would that work for you?

**Lead**: Actually, I work till 5 PM. That’s why I was planning into having it after 5:30, but yeah.

**Phone Staffer Caller**: Okay. That’s okay. Okay, I can just put a note here for the estimator to call you back around 5:30, okay?

**Lead**: Okay. Sounds great.

**Phone Staffer Caller**: All right. This is the best phone number. Which company did you say you guys are with?

**Phone Staffer Caller**: We’re a local company. It’s (redacted).

**Lead**: All right? (redacted)?

**Phone Staffer Caller**: Yes, that is correct. And let me confirm your information real quick. So, this is the best phone number ending in (redacted), correct?

**Lead**: Yes.

**Phone Staffer Caller**: Okay, and your last name, (redacted)? (spelling out) S-A-F-I, correct?

**Lead**: Yes.

**Phone Staffer Caller**: Okay, perfect. And your address is on (redacted), correct?

**Lead**: Yes.

**Phone Staffer Caller**: Okay, perfect. So, you’d like to get a free estimate for the whole exterior of the house, is that right?

**Lead**: Yes. I’m doing the landscaping, just the backyard.

**Phone Staffer Caller**: Landscaping, just the backyard. Okay. So, everything is noted here. And in case we’re going to send you a confirmation for the callback via email, what’s the best contact email for you?

**Lead**: (redacted) at gmail.com.

**Phone Staffer Caller**: Is it F-Y-F-I? (spelling out)

**Lead**: S-A-F-I. It’s S-A-F-I. It’s my last name.