Type: Power Washing
Lead Grade: A
Name: Angela (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Portland
Intro:
“At Phone Staffer, we specialize in helping home service companies get more leads through effective outbound strategies like cold calling. In this redacted transcript, we reached out to a homeowner in Portland, Tennessee, to discuss power washing services. The homeowner expressed interest in a full exterior power washing and booked an appointment for a free estimate. This call demonstrates how cold calling can be a valuable tool for home service outbound lead generation, connecting businesses with potential customers in a professional, respectful manner. Below you’ll find the redacted details from the call to maintain privacy while showcasing the effectiveness of this approach.”
Ai Transcript:
**Phone Staffer Caller:** Hello?
**Lead:** Hello Angela?
**Phone Staffer Caller:** Yes.
**Lead:** Oh hi Angela. This is Krishia from (redacted). I am extremely busy and have an appointment in four minutes. How may I help you?
**Phone Staffer Caller:** Okay, yeah, this is just very quick. So Angela, we will be in Tunnel Road tomorrow, and I was just checking if you would like to get a free estimate for power washing?
**Lead:** Tomorrow we have an appointment, so we’re not available. But are you available next week?
**Phone Staffer Caller:** Possibly. Okay, next week. Alright, let me just check here the availability. Next week Monday. Are you available?
**Lead:** Tuesday.
**Phone Staffer Caller:** Okay, we can do Thursday.
**Lead:** Thursday.
**Phone Staffer Caller:** Oh sure, we can definitely do Thursday. Can we do between 3 p.m. to 5 p.m.? Can our estimator come by on that, on your area?
**Lead:** Yes, that’s fine.
**Phone Staffer Caller:** Okay, perfect. So in case—um—so this is for Angela (redacted).
**Lead:** Yes, correct.
**Phone Staffer Caller:** Alright. Your best callback number. Is it the one in (redacted)?
**Lead:** Yes.
**Phone Staffer Caller:** Perfect. For the address. That would be (redacted), South Tunnel Road, Portland, Tennessee (redacted).
**Lead:** That’s correct.
**Phone Staffer Caller:** Okay, yeah, just one more thing as well. What part of the house did you want to get an estimate?
**Lead:** It depends. I mean, the whole house is needing to be pressure washed.
**Phone Staffer Caller:** Okay, like the full exterior. Alright. We can definitely do that. And in case our estimator will be sending an estimate, what would be the best email address to send a confirmation to?
**Lead:** Okay, I have to get off this call.
**Phone Staffer Caller:** The number two.
**Lead:** U l l m a n s at earthlink.net.
**Phone Staffer Caller:** Number two? What, the S at the end?
**Lead:** Alright. Number two u l l m a n s at earthlink.net.
**Phone Staffer Caller:** Correct. Got it. And in case we become fully booked on Thursday, can we move this on a Friday, the same time, 3 p.m. to 5 p.m.?
**Lead:** No.
**Phone Staffer Caller:** Alright. Alright, no worries Angela. We’ll just make sure that the Thursday will be available.
**Lead:** Alright. Thank you.
**Phone Staffer Caller:** What is your name?
**Lead:** My name is Christia.
**Phone Staffer Caller:** Christia. Okay. Am I able to call back at this number, we have this problem?
**Lead:** Yes, absolutely. You can post it to call us back on this number.
**Phone Staffer Caller:** Okay, and make sure that the gentleman that comes out calls an hour before arrival?
**Lead:** Oh, sure. No worries. I’ll take note of that. Our estimator will call you first before they visit your property, alright?
**Phone Staffer Caller:** Thank you.
**Lead:** Thank you.
**Phone Staffer Caller:** Alright, you’re welcome. Happy holiday Angela.
**Lead:** Thank you.
**Phone Staffer Caller:** Have a great day.