Type: Power Washing
Lead Grade: A
Name: Julia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Spring Grove
Intro:
At Phone Staffer, we help home service companies generate leads through effective cold calling techniques. In this transcript, our representative reached out to a homeowner in Spring Grove, Pennsylvania, offering a free estimate for power washing services. The homeowner expressed interest in having the chimney, stone surroundings, and pool area cleaned. Despite already owning a power washer, they were unable to handle the high spots and needed professional assistance, so an appointment was scheduled. Cold calling for leads, as demonstrated in this example, remains a powerful tool for home service companies looking to grow their customer base. Explore how outbound strategies like this can help your business get more leads for your services. Below is the redacted information from the call to maintain privacy.
Ai Transcript:
Phone Staffer Caller:
Hey, thank you. Hello? Hello? Hello?
Lead:
Yeah, this is Rebecca with (redacted).
Phone Staffer Caller:
I’m sorry, what are you saying?
Lead:
Yeah, my name is Rebecca and I’m calling with (redacted). Am I speaking with Julia (redacted)?
Phone Staffer Caller:
You are. Mm-hm.
Lead:
Perfect. Matt is calling you to confirm if you’re still here on Lehman Road in Spring Grove?
Phone Staffer Caller:
Yes, I am.
Lead:
Mm-hm. Yes, we will be there this week up until next week, working on a few of the neighbor’s properties. And our estimator, Matt, is offering a free estimate for the neighborhood. We wanted to ask if you would like to get a free estimate to power wash the exterior of your house?
Phone Staffer Caller:
We have some work to, uh, that could be power washed but not, uh… When are you coming by, do you know exactly?
Lead:
Uh-huh? With regards to that one, ma’am, it depends on your preferred date and time. Um, we can actually, I can actually schedule you for, uh, tomorrow or up—I mean, next week if you want. Our estimator can drop by your location and just give you a free estimate.
Phone Staffer Caller:
Mm-hm, okay, well— Let me check my calendar here. Alright, one moment.
Lead:
So, yeah, are you available from Mondays to Fridays—next week?
Phone Staffer Caller:
Am I open till next Friday? I’m sorry, we’re having a bad connection. I can hear you—
Lead:
I’m sorry—
Phone Staffer Caller:
—you’re going in and out.
Lead:
I’m sorry, can you hear me now clearly?
Phone Staffer Caller:
I can hear you.
Lead:
Mm-hm. Perfect. Yeah, I just wanna verify if you are available from Mondays to Fridays, this—this upcoming week.
Phone Staffer Caller:
Uh, not Mondays through Fridays. We’re in and out. We’re in and out.
Lead:
Um— Okay.
Phone Staffer Caller:
Mm-hm. Let’s see. Um, if somebody wants to stop by tomorrow and just take a look at it—
Lead:
Yes.
Phone Staffer Caller:
—we have our own power washer, but—
Lead:
Oh, okay.
Phone Staffer Caller:
Mm-hm. —my husband’s 87 years old, and he can’t do any climbing. And—
Lead:
Uh-huh.
Phone Staffer Caller:
We have some high spots that really need to be power-washed. So—
Lead:
Okay.
Phone Staffer Caller:
—just a moment. Let me check with him and see what he says. Hold on.
Lead:
Alright. No problem.
Phone Staffer Caller to another person:
Do you want them to come out and give you a free estimate on what it takes? Do you want to have anything power-washed out here? Do you want them to take a peek where they charge you to do that for Jimmy, out there?
Phone Staffer Caller:
Okay. If somebody could stop by tomorrow, that would be good.
Lead:
By tomorrow? Okay. Yeah, we can actually do that. Upon checking here, we have available time from 8 a.m. up until 6 p.m.? Which one do you prefer? Is it morning or afternoon?
Phone Staffer Caller:
In the afternoon, please.
Lead:
Okay. Are you okay with 12 p.m