Type:
Lead Grade: B
Name: Chia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
(Cold Calling for leads) in Katona, NY. At Phone Staffer, we specialize in home service lead generation through outbound cold calling. In this transcript, a caller reached a homeowner in Katona to offer a free exterior power washing estimate and to coordinate a convenient appointment window, discussing a 11am–12pm slot and confirming contact details for follow-up communication.
This is a power washing lead, but would also work well for roofing companies in Katona, NY. The conversation also covered gutter cleaning as part of the estimate and noted a neighbor who might be interested, illustrating how cold calling for leads can help home service companies secure more business while protecting privacy by redacting personal details.
Ai Transcript:
Phone Staffer Caller: Hello. Hi, is this Chia?
Prospect: Yes. Nice to meet you.
Phone Staffer Caller: This is Rochelle with (redacted). How are you?
Prospect: I’m good, thank you. Glad to hear you’re doing good now.
Phone Staffer Caller: I’m just reaching out because we’ll be working around Katona next week. We’re just checking if you’d like us to drop by to provide you with a free estimate for exterior powerwashing.
Prospect: Oh yeah, that would be great.
Prospect: And I also have a neighbor who might be interested too, my next door neighbor.
Phone Staffer Caller: Oh, that sounds like a plan Chia.
Phone Staffer Caller: So, upon checking next week, we are available from Monday till Friday from 9am until 5pm. Can you tell me what day and what time works the best for you?
Prospect: Let me look right now. Hold on.
Phone Staffer Caller: Okay. Today is the 8th. I think Tuesday the 14th is probably the best. But I’m also, I’ll confirm with the neighbors too and make sure they, you know, they’re my next door neighbors. So I’ll make sure they’re free too.
Prospect: Of course.
Prospect: But there’s also a possibility.
Phone Staffer Caller: Oh, go ahead.
Prospect: Sorry.
Prospect: Oh, I’m so sorry. But you are available on Tuesday, right? The 14th? Yeah. For just a quote, right?
Phone Staffer Caller: Yes, don’t worry. Just a free quote. No commitments, no obligations at all Chia.
Prospect: So Tuesday, the 14th of April and what time? How about, I don’t know, I’m pretty flexible that day.
Prospect: So do you want to do like 11 or 12?
Phone Staffer Caller: Yeah, of course we can do between 11am and 12pm. How does it sound?
Prospect: Perfect.
Phone Staffer Caller: Okay, perfect.
Prospect: Yep, you’re still at (redacted).
Phone Staffer Caller: Okay, and the best contact number to reach you at is (redacted), correct?
Prospect: Yes.
Phone Staffer Caller: All right. And I’m just wondering what part of your house exterior would you like us to provide you with the free quote? Is it going to be the full exterior or just specific part of the exterior?
Prospect: I guess the front, I do notice there’s some mold on some columns and things like that. I think it’s for the whole area.
Phone Staffer Caller: Okay, for the whole area. All right, I got it.
Phone Staffer Caller: And how often do you power wash your house or when was the last time you had it done?
Prospect: Well, I’ve only lived there less than two years, so I have not had it done.
Phone Staffer Caller: Okay, so if ever this is going to be the first time that you’re going to power wash your house.
Prospect: Mm-hmm.
Phone Staffer Caller: Okay, we got it.
Phone Staffer Caller: And one last question, Shia, what’s the best email address where we can send you all the details regarding the quote, the confirmation of the schedule, and of course the details about our company?
Prospect: It’s Shia, my name, Shia, at Shiamacina.com.
Phone Staffer Caller: Okay, so it’s your first name at your first name and your last name.com, is that correct?
Prospect: Yes.
Phone Staffer Caller: Okay, perfect.
Phone Staffer Caller: So I think I got everything that I needed now for us to get you booked for the fee estimate on Tuesday, that’s 14th of April. And as I mentioned, Shia is complimentary and no pressure at all. Our estimator will just come out in the area to see what you have and we’ll give you an estimate to get the whole exterior cleaned up.
Prospect: All right?
Phone Staffer Caller: Okay, do you guys do gutter cleaning too?
Prospect: Of course, we can also include the gutter for the estimate.
Prospect: Yeah, I think that we do gutter cleaning, yes.
Phone Staffer Caller: Okay, thank you, and we hope to see you next Tuesday. Thank you for picking up the call. I really appreciate it. You have a wonderful day, Shia. Bye-bye.
Prospect: You too, thank you. Bye. Thank you. Bye-bye.