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Cold Calling

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Type:
Lead Grade: B
Name: Stanley (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in home service lead generation and cold calling for leads. In this transcript, we reached out to a homeowner in Memphis, Tennessee to schedule a free, no-cost, no-obligation exterior pressure washing estimate. The conversation secured a window for the estimator to visit on May 28 between 1:30 and 3:00 p.m., with assurance that there is no obligation or contract involved. Private details are redacted to protect privacy.

This is a power washing lead, but the approach would also work well for roofing companies in Memphis, Tennessee. If you’re looking to improve your outbound for leads or boost get more leads for your home service company, this example illustrates how cold calling for leads can generate qualified appointments. All identifying information in the transcript has been redacted to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello, how can I help you?
Phone Staffer Caller: Yes Stanley, this is Rika.
Phone Staffer Caller: We’re from (redacted).
Phone Staffer Caller: I will be around Memphis, Kenya area next week until the end of the month.
Phone Staffer Caller: Our project manager will give homeowners a (redacted) estimate for a pressure washing house.
Phone Staffer Caller: Okay, when we say free estimate Stanley, it means absolutely no cost.
Phone Staffer Caller: The visit is no charge, no commitment, no obligation and no contract involved.
Phone Staffer Caller: Okay, if you will be free, can the estimators stop by then on the 28th of May?
Phone Staffer Caller: And you said no obligation?
Phone Staffer Caller: Yes, no obligation.
Phone Staffer Caller: They will just stop by, provide an estimate, okay, and a professional assessment.
Phone Staffer Caller: If you will be free on the 28th, that will be Thursday, they can stop by between 1.30 to 3pm.
Phone Staffer Caller: Oh, what happened?
Phone Staffer Caller: You said the 28th of May?
Phone Staffer Caller: Yes, yes, this coming week.
Phone Staffer Caller: Okay, yeah, that’s fine.
Phone Staffer Caller: As long as there are no obligations or none of that.
Phone Staffer Caller: All right, and just to confirm sir real quick, you are Stanley Redacted, right?
Phone Staffer Caller: Yes, I am.
Phone Staffer Caller: And is this the best phone number where the estimator can reach you at?
Phone Staffer Caller: The one that I’m calling right now, this (redacted) in the end, right?
Prospect: Yes.
Phone Staffer Caller: Okay, and you are at (redacted), and of course this is in Memphis, Tennessee with a zip code of 38125, right?
Prospect: That’s correct.
Phone Staffer Caller: Okay, thank you.
Phone Staffer Caller: And may I ask what part of your property would you like the estimator to start with?
Phone Staffer Caller: Do you want your whole house exterior walls?
Phone Staffer Caller: Do you want your driveway, sidings, front yard, back yard?
Phone Staffer Caller: Probably the front part.
Prospect: Okay, and can you remember when was the last time you had this area power wash? Is it two years ago, three years ago? Never.
Phone Staffer Caller: Okay, no worry in that.
Phone Staffer Caller: And one last thing I needed to hear, okay, is your email address so that we can send up your appointment confirmation on the 28th?
Prospect: Stan Redacted at gmail.com.
Prospect: Stan Redacted, so the first four letters of your name, S-T-A-N, and your last name, Redacted, at gmail.com. Did I get it right?
Prospect: That’s correct.
Phone Staffer Caller: Okay, perfect, sir. So just wait for the arrival again on May 28th, okay, that will be Thursday, between 1.30 to 3 p.m. Would that be fine? Would that schedule be fine for you?
Prospect: Yes, that’s fine.
Phone Staffer Caller: Okay, perfect then.
Phone Staffer Caller: And no worry, they’ll message you, okay, before they arrive, just to make sure that you are ready, okay, to assist them, all right?
Prospect: Okay, thank you.
Phone Staffer Caller: Okay, thank you so much for the appointment. Bye-bye. Have a great day.
Prospect: You too.