Type:
Lead Grade: B
Name: Sharon (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we specialize in home service lead generation through cold calling and outbound marketing to help power washing and other home service companies get more leads. In this transcript, we reached a homeowner in (location not disclosed in transcript) to offer a free estimate for power washing of the siding, and the prospect agreed to an on-site visit with our project manager within a scheduled window. This is a power washing lead, but would also work well for roofing companies in (location not disclosed in transcript). Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Yes. Hi, is this Sharon?
Prospect: Yes.
Phone Staffer Caller: Hi Sharon, my name is Gwen from (redcated). How you doing? Are you AF?
Prospect: No ma’am. I’m from a Powerwashing company. I was speaking to someone who will be working at (redacted) next week. I was wondering if you guys are interested in a free estimate while we’re there?
Phone Staffer Caller: You’ll be doing what next week? I couldn’t hear you.
Prospect: Oh yeah, sorry. We’ll be offering free estimates for pressure washing. So right now we’re reaching out to local homeowners at (redacted). Yeah. Okay. Would you be open to a free estimate? Would you start it?
Phone Staffer Caller: Well, it does depend on the size of the area. I’m not actually 100% knowledgeable about it since I’m just from the marketing team. There’s no obligation to it. So it’s up to you whether you’re going to proceed with it or not.
Prospect: Yeah, he can take a look.
Phone Staffer Caller: Oh, yeah, that’d be great. What are the areas you’d like us to take a look at?
Prospect: What do you mean areas? Like, is it the sidings or like driveway?
Phone Staffer Caller: Sidings. Sidings. Okay. Just the sidings? You don’t have any other specific areas in mind?
Prospect: Not at this time, because I’ve got some roommate over here. I’m waiting for him to leave. I’ve got cars parked in my yard. And so that wouldn’t benefit.
Phone Staffer Caller: Oh, yeah, that’s all right. You can just, you know, discuss further during the appointment once they get there.
Prospect: When was the last time you had your sidings power washed?
Phone Staffer Caller: Maybe last year.
Prospect: Now, do I have to be here?
Phone Staffer Caller: Oh, yeah, actually, it would be best if there would be someone present to assist my project manager. But is the, would the, it just takes 10 to 15 minutes. But would that be a bit complicated? I’m in and out a lot.
Prospect: So she said schedule an appointment. When are they coming out?
Phone Staffer Caller: Oh, well, let me just check here. I believe next week, I believe they’re already fully booked. You have the soonest would be like Thursday on the 11th of June, between like 12 to 2pm. I mean, it just takes like 10 to 15 minutes, but this is like a timeframe. We allot, you know, to confirm your availability.
Prospect: Yeah, okay, then that’ll be fine. All right, that’s gonna be 12 to 2.
Prospect: So, yeah, I can I confirm your contact details? Sharon? I have your number and (redacted). Is this the best number to contact you?
Phone Staffer Caller: Yeah, awesome. And yeah, can you also please confirm your address for me? What do you have?
Prospect: I have (redacted).
Phone Staffer Caller: Hey, Sharon, I’d love to send you more details about our company. So you get to know us more as well as, you know, confirmation for the appointment. What’s the best email I can send it to?
Prospect: (redacted).
Phone Staffer Caller: Dendi, Sharon. The number (redacted). Yes. What company are you with?
Prospect: Oh, yeah, it’s (redcated). (redcated) stands for Rolling Suds. You can look it up online as (redacted).
Phone Staffer Caller: And 1 more thing. I’ll be, our project manager will be contacting you prior to the appointment, you know, to confirm everything. Will you be the 1 to assist them? You’ll be able to walk them around the sightings?
Prospect: Yeah, I can just walk around. Yeah, I’ll probably be working. I can just walk around the house. Yeah, but you will be there.
Phone Staffer Caller: Yeah. Okay, thanks for confirming, Sharon. So, yeah, I’ll be sending you the confirmation shortly to the email you provided. Do you have any questions for me before I let you go?
Prospect: No, that’s all.
Phone Staffer Caller: Okay. Well, thank you so much for your time, Sharon. You have a nice day and keep your lines open for the call. Thank you. Thank you. Take care.