Type: Power Washing
Lead Grade: B
Name: Nadia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cary
Intro:
Phone Staffer specializes in home service lead generation through cold calling and outbound outreach. In this transcript, a caller reached a homeowner in Cary, NC to offer a free power washing estimate for the exterior areas of the home, including the house, driveway, and walkways, with a follow-up call and quote to be sent by text. The homeowner preferred a phone discussion next week to review the estimate and requested contact details be texted. This is a power washing lead, but would also work well for roofing companies in Cary, NC. If you’re looking to improve your cold calling for leads or get more leads for home service companies, outbound marketing for home service companies, or similar, this example demonstrates how outbound outreach can drive high-intent appointments. Below is the redacted information from the call to protect privacy.
Ai Transcript:
Prospect: Hello Nadia? Yes, who’s this?
Phone Staffer Caller: Hi, this is Terence by the way from (redcated) and we were only reaching out because we will be doing Powerwashing at (redacted) late. So I was just only wondering maybe if you guys are interested with free estimate for Powerwashing? That’s a free estimate ma’am so there’s actually no need for signing a contract or an obligation. So, we’re just around like check the areas if you have some areas that you would like to get Powerwash soon so we can give you the estimate right now. We’ll be there next week.
Prospect: Yes, actually that’s fine. You don’t need to meet with anyone when you’re here right? You can just come through and look at the area that would need to be washed and then just email me the or text me the estimate.
Prospect: I see.
Phone Staffer Caller: Are you working? There’s no one in the house.
Prospect: Yeah, we won’t be able to meet with you next week.
Prospect: How about since we are not able to meet there or there’s no one else, our estimator wants to give you a phone call next week Tuesday around 3 to 4.30 in the afternoon.
Prospect: Is that okay? It will be like 10 to 15 minutes or just a quick call?
Phone Staffer Caller: To what? To discuss the estimate?
Prospect: Yes.
Phone Staffer Caller: You know, I don’t have my work calendar in front of me. They can try.
Phone Staffer Caller: Yeah, that’s fine.
Prospect: And actually, if you could text me your full name and your company’s name after we get off this call, I’ll look out for their call.
Prospect: Oh, sure.
Prospect: And yeah, is this the best phone number as well? Ending with (redacted)?
Phone Staffer Caller: Yes.
Prospect: And what’s your email address? And that way we can send you the details.
Phone Staffer Caller: I won’t share that, but you can text me your contact information and they can try to reach me next week.
Prospect: Yeah.
Prospect: Okay.
Phone Staffer Caller: And what exactly those areas of the house, you know, that we can include it to your text?
Prospect: Well, it would be power washing the whole house if they’re going to include an estimate.
Phone Staffer Caller: Okay.
Prospect: I’m sure, yeah, our estimator will give you a text message regarding the estimate about the whole house.
Prospect: Yes, and also the walkways, right? So not just the, yeah, the driveway and the walkways around the house, if they could include that in the estimate, that would be fine.
Phone Staffer Caller: Oh, sure.
Prospect: And (redacted).
Phone Staffer Caller: How did you get my number, by the way?
Prospect: Oh, yes, it was in the public records. It was just passed on to us by the company for us to reach out to this area, you know, to see if they’re interested with our service, like the power washing.
Prospect: Okay.
Prospect: So is it RMS of the company?
Phone Staffer Caller: It’s RS Power Washing. RS Power Washing. Yeah, it will be included on the text message.
Prospect: Yeah, please.
Prospect: And this is Nadia (redacted) calling right now.
Prospect: Yes.
Prospect: Well, I think that’s it for me.
Prospect: I expect a call 3 to 4 o’clock in the afternoon.
Phone Staffer Caller: Okay.
Prospect: Thank you for reaching out.
Prospect: Okay, thanks.
Prospect: Bye bye.