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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Sheryl (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Helena

Intro:

Phone Staffer specializes in home service lead generation through cold calling and outbound marketing for service companies. In this transcript, we cold-called a homeowner in Helena, Alabama to generate a lead for power washing services. The homeowner expressed interest in cleaning exterior concrete areas such as the driveway and back porch and was open to an on-site estimate during the coming two weeks. This example illustrates how outbound for leads can result in booked appointments and qualified interest for power washing.

This is a power washing lead, but would also work well for roofing companies in Helena, Alabama. The conversation demonstrates effective cold calling for leads and how home service lead generation can drive new business while protecting privacy through redacted details. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hello? Hello? Hello? Yeah, hi sorry I was trying to reach for Cheryl Redacted.
Prospect: This is Cheryl Redacted.
Phone Staffer Caller: Yeah Cheryl this is Randy from (redacted). How’s it going?
Prospect: I’m good.
Phone Staffer Caller: That’s great.
Phone Staffer Caller: Well actually I was trying to call you because our team will be doing some power washing works at (redacted) on Tuesday and I was wondering if we could also drop by and give you guys a free estimate for power washing?
Prospect: And where are you from? We have an office in Helena.
Phone Staffer Caller: I don’t know if we’re going to be here Tuesday. What day will you be available ma’am?
Prospect: We’ll be there for two weeks.
Prospect: How about Thursday?
Phone Staffer Caller: Hang on I’m looking.
Phone Staffer Caller: All right.
Phone Staffer Caller: Do y’all have a minimum of what y’all will do?
Prospect: Usually we power wash the exterior parts of the house like driveway, backyard, front yard.
Prospect: As long as it’s concrete then yeah we could give you an estimate for that.
Phone Staffer Caller: Okay because let’s see.
Phone Staffer Caller: All right. Yeah you could come Tuesday.
Prospect: Oh what yeah Tuesday.
Phone Staffer Caller: Yeah you can come give us a call Tuesday and on our porch on our back porch.
Prospect: Back porch.
Phone Staffer Caller: Right you have to ring the doorbell at the garage when you pull up and you have it’s going to take us a minute.
Phone Staffer Caller: We’ll have somebody else here too and so somebody else will be coming to the you know to the door so you’ll have to wait a minute.
Prospect: So if we’re in the back of the house it’s going to take a minute to get to the door.
Phone Staffer Caller: All right so who’s going to assist our estimators when they come in? Would it be you or will it be your husband?
Prospect: It’ll probably be a girl named Melissa.
Prospect: And your name again?
Phone Staffer Caller: Sorry my name is Randy from (redacted).
Phone Staffer Caller: Okay, (redacted) and who will be the one coming out or who will it be?
Phone Staffer Caller: It will probably be Will or Wyatt who will be our estimators who will be coming.
Prospect: Will or Wyatt.
Phone Staffer Caller: All right and what time will you be coming?
Prospect: Let me just check my calendar real quick. Let me see Monday, Thursday, Monday.
Prospect: Monday is a holiday right? Tuesday.
Phone Staffer Caller: Oh so all of all of the time slots are all taken. How about Friday ma’am? Would you be available Friday? I mean this Friday? No not we’re family all the way until Tuesday. How about next next Monday like the 1st of June? Is that okay? Let me check. That’ll be fine.
Prospect: That’ll be fine.
Phone Staffer Caller: All right do you prefer morning or afternoon?
Prospect: Afternoon.
Phone Staffer Caller: Afternoon I have two options for you between 2 to 3 p.m or 3 to 4.
Prospect: 2 to 3.
Phone Staffer Caller: 2 to 3.
Phone Staffer Caller: All right so just to make sure that I have the right information though there’ll be Cheryl Redacted first and last name.
Phone Staffer Caller: Best phone number for me to call you back will be the same one, the one that ends in (redacted).
Phone Staffer Caller: Complete address is (redacted).
Prospect: Did I get it right?
Phone Staffer Caller: Yes I did yes you got it right.
Phone Staffer Caller: Lastly do you have an email address where I could send you our company’s details?
Prospect: You can send it to (redacted).
Prospect: All right (redacted).
Prospect: Correct.
Phone Staffer Caller: All right so I guess we’re all set again I will have them come on Monday that’ll be the 1st of June in between 2 to 3 p.m. to give you the estimate for the back porch for the back porch yeah.
Prospect: Yes.
Phone Staffer Caller: All right so I guess we’re all set thank you so much for your time Cheryl Redacted you have a great day.
Prospect: You too.
Prospect: Bye.