Type: Power Washing
Lead Grade: B
Name: Anne (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Myrtle Beach
Intro:
At Phone Staffer, we specialize in home service lead generation through cold calling techniques for exterior services. In this transcript, a homeowner in Myrtle Beach, SC was contacted to offer a free exterior power washing estimate and to schedule a brief appointment to assess the exterior walls and siding.
This is a power washing lead, but would also work well for roofing companies in Myrtle Beach, SC. If you’re looking to improve your home service lead generation or outbound marketing for home service companies, this example demonstrates how cold calling for leads can translate into booked estimates. Below is the redacted information from the call to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hello Anne. May I ask who’s calling?
Prospect: Oh hello, my name is Lynn by the way with (redacted) Ma’am or Pressure Washing Company. How are you today?
Phone Staffer Caller: I’m doing alright, how are you?
Prospect: I’m doing great Ma’am, thank you for asking.
Phone Staffer Caller: I’m actually just giving a quick call because our team will be in (redacted) this week and next week. We will be doing some power washing works.
Prospect: So I was wondering if we could also give you a free estimate for power washing the exterior of your house.
Phone Staffer Caller: Do you want a free estimate for power washing the house?
Prospect: Do you want an estimate?
Phone Staffer Caller: Yeah, I guess that would be okay.
Prospect: When would that be you think?
Phone Staffer Caller: We will be in the area this Thursday. Yeah, for the whole month of June also. Would you be available Ma’am this Thursday, May 28 between 11 to 1 in the afternoon?
Prospect: It will only take 10 to 15 minutes so it won’t take more of your time, much of your time.
Phone Staffer Caller: Okay, so that means tomorrow, right?
Prospect: Yes, tomorrow. That’s right.
Phone Staffer Caller: Yeah, that’s fine.
Prospect: Okay, that’s good.
Phone Staffer Caller: What are the areas of your house would you like to have an estimate for? Is it the whole exterior or the sidings only or the driveway?
Prospect: The exterior of the house.
Phone Staffer Caller: Exterior, you mean the sidings only Ma’am?
Prospect: Yeah. The wall?
Phone Staffer Caller: Okay, exterior wall.
Prospect: Mind if I ask when was the last time you had the exterior power wash or cleaned?
Phone Staffer Caller: We did it last summer.
Prospect: Last summer, okay.
Phone Staffer Caller: By yourself only or did you hire some professional power washer also?
Prospect: We hired somebody.
Phone Staffer Caller: Okay, gotcha. Thank you so much.
Prospect: Just to quickly confirm, you’re still around number (redacted) in Myrtle Beach, South Carolina (redacted), correct?
Phone Staffer Caller: Yes.
Prospect: Okay, and is the best contact number the one ending in (redacted) the one I’m calling right now?
Phone Staffer Caller: Yes.
Prospect: Okay, and just to confirm, your last name is (redacted), correct?
Phone Staffer Caller: Okay, and just to confirm, your last name is (redacted), correct?
Prospect: Yes.
Phone Staffer Caller: Thank you, Anne. So we will be sending the appointment confirmation and additional details of our company.
Prospect: May I ask if you have the best email to send it to?
Phone Staffer Caller: Can you just send me a text?
Prospect: It’s great.
Phone Staffer Caller: Alright, whatever. Yeah, just send us a text.
Prospect: They’re just going to stop by tomorrow between 11 and 1 with an estimate.
Phone Staffer Caller: Yeah, we will be sending it through text then and we will be also calling you before the appointment so you will know that we’re already in the area.
Prospect: Alright, so I will go ahead and send this over to our estimator, ma’am. We’ll see you tomorrow.
Phone Staffer Caller: Thank you again and have a great day. Bye-bye.
Prospect: You too. Bye.