Type: Power Washing
Lead Grade: B
Name: Anne (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Saint Hedwig
Intro:
Phone Staffer specializes in Cold Calling for leads and home service lead generation. In Saint Hedwig, TX, we reached out to a homeowner to offer free SMS updates for power washing and to schedule a free estimate for exterior cleaning, including siding and driveway, with the possibility of roof and gutter work discussed. The conversation secured an appointment for April 14th between 8:30 and 10:30 AM, with our project manager to confirm details ahead of the visit. This is a power washing lead, but would also work well for roofing companies in Saint Hedwig, TX.
If you’re looking to improve your home service outbound lead generation or get more leads for your company, this case demonstrates how cold calling for leads can drive booked estimates. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Hello? Hello? Hello? Hello? Yeah, hello, you’re breaking up. What’s the number? Yes? Oh, sorry. Yeah, my name is Gwen. Gwen (redacted) with (redacted), ma’am. I was just reaching out because our team is offering free SMS for Powerwashing and we’ll be working at Tenali Springs starting next week. Just checking if you might be interested.
Prospect: I’m sorry, you’re going to have to run that by me again. What’s going on?
Phone Staffer Caller: Oh yeah, we’re going to be working in your area, ma’am, starting next week. Which week? Our team with (redacted), me and our project manager. Okay. And we’re offering free estimates for Powerwashing in case you might be interested.
Prospect: Oh, Powerwashing of the house? Oh yeah, we mainly do exterior parts like sidings, driveways. We also do roofs and gutters if maybe you might be interested in that.
Phone Staffer Caller: Uh, well yeah, you can give me a call.
Prospect: Oh, yeah, awesome. Let me just see here. Would you perhaps be available, uh, hang on, Monday on the 13th?
Phone Staffer Caller: Monday on the 13th. Um, I don’t know. I got some appointments on Monday, so I’m not sure if I’m going to be home.
Prospect: Oh, that’s okay. We’re pretty flexible. We can do Tuesday. How about Tuesday on the 14th?
Phone Staffer Caller: Nope, got an appointment that day, too. Unless you’re here in the morning. Oh, well yeah, we could, actually our earliest is between 830 and 1030 AM. It just takes 10 to 15 minutes, so if you have the time for it, around 1130.
Prospect: Okay, I’ll do Tuesday morning then.
Phone Staffer Caller: Oh, okay, awesome. So that’s between 830 and 1030 AM. Is that okay? Yeah, as long as it’s later.
Prospect: Alright.
Phone Staffer Caller: So yeah, our project manager will definitely contact you prior to the appointment, of course, to confirm everything. And yeah, is this the best phone number to reach you? This one ending in (redacted)?
Prospect: Yeah.
Phone Staffer Caller: Okay, awesome. And yeah, what are the areas you’d like to get an estimate for? The house. Like the sidings, the entire exterior? I have this wood siding. I’m not sure how that’s going.
Prospect: Oh yeah, well, we actually do soft washing as well for specific surfaces, so if that’s the case, we can just adjust the PSI of our machines to fit for the correct surface. Aside from the sidings, how about your driveway? Do you have any other parts you want us to check out?
Prospect: Well, I don’t know just yet. I mean, I could get an estimate, right?
Phone Staffer Caller: Oh yeah, you can just explain further upon our estimator’s arrival.
Prospect: Okay, and just to confirm, the address here is (redacted)?
Phone Staffer Caller: Yeah.
Prospect: Okay, awesome, Anne.
Phone Staffer Caller: Alright, and I’d love to send an email, ma’am, about our company. Also, a confirmation for the appointment. Can I get the best email address I can send it to? (redacted)
Prospect: (redacted)
Phone Staffer Caller: Alright, I’m sorry, I didn’t quite catch the first part. That’s something (redacted)? (redacted)
Prospect: Oh, (redacted).
Phone Staffer Caller: Alright, well thank you so much, Anne. And I see your last name here is Sarah (redacted), is that right?
Prospect: Yes.
Phone Staffer Caller: Okay, Anne. So, alright, our project manager will be going there on April 14th between 8.30am and 10.30am, okay? And they’ll be contacting you prior to the appointment to confirm everything. When was the last time you had your siding watched, if you don’t mind me asking?
Prospect: Well, I haven’t. I just moved in about 2 or 3 years ago.
Phone Staffer Caller: Oh, okay. Well, yeah, just to confirm as well, would you be the one to assist our project manager during the appointment?
Prospect: Yes.
Phone Staffer Caller: Oh, okay. Well, yeah, thanks for confirming that too. Do you perhaps have any questions for me, ma’am, before I let you go?
Prospect: No.
Phone Staffer Caller: Oh, alright. So, yeah, just keep your lines open for that call, ma’am. I really appreciate your time today. Have a good one.
Prospect: You too. Thank you. Bye-bye. Bye-bye.