Type: Power Washing
Lead Grade: B
Name: Nizam (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Bentonville
Intro:
At Phone Staffer, we specialize in helping home service companies generate leads through strategic cold calling. In this example, we reached out to a homeowner in Bentonville, AR, to offer a free estimate for power washing services. The homeowner expressed interest and scheduled a meeting, asking for their husband’s confirmation before proceeding with the services. This interaction demonstrates how outbound cold calling for leads can be an effective way to get more appointments and drive business for home service providers.
Below, we’ve included a redacted transcript of the call while protecting personal information for privacy.
Ai Transcript:
**Phone Staffer Caller:**
Hello.
**Lead:**
Hello, Ma’am.
**Phone Staffer Caller:**
This is Michelle from (redacted) Powerwash. Are you still located around Ainslie Street?
**Lead:**
Sorry, who are you?
**Phone Staffer Caller:**
My name is Michelle from (redacted) Powerwash service. We are currently offering free estimates around Ainslie Street. Are you still located at this address?
**Lead:**
Yeah, I am.
**Phone Staffer Caller:**
Cause we’re in the area this week, Ma’am, working on a few of the neighbors’ properties. So, we powerwash and softwash exterior sides, including driveways, bringing them back to life.
**Lead:**
Yeah, can you please come at 4 o’clock today or 3:30 today?
**Phone Staffer Caller:**
Yes, Ma’am. So, for my notation, Ma’am, which part of the house is it? Specifically driveway, roofing?
**Lead:**
I don’t know. Come and talk to my husband, if he’s interested, he’ll get it done, if not, we’ll pass this then.
**Phone Staffer Caller:**
Today, Ma’am, or tomorrow afternoon?
**Lead:**
Today, 3:30, please.
**Phone Staffer Caller:**
Okay, so I’ll schedule it today at 3 o’clock. And am I speaking with Venkata (redacted)?
**Lead:**
Yes.
**Phone Staffer Caller:**
Okay, just to double check, we might give a call before coming. Your best callback number is (redacted), and the exact address is 029-?
**Lead:**
No, no, no.
**Phone Staffer Caller:**
Oh, sorry, come again. The phone number is (redacted).
**Lead:**
Okay, got that. And the address, Ma’am, is (redacted). Correct?
**Lead:**
Yeah, that’s right.
**Phone Staffer Caller:**
Okay, so let me just check, because normally we are fully booked, but let me schedule you today, 3 o’clock Ma’am, correct?
**Lead:**
Yeah, you said it’s free of charge, right?
**Phone Staffer Caller:**
Yes Ma’am, it’s free of charge. So, we’ll schedule you today, between 3-5 PM Ma’am. Okay?
**Lead:**
No, see that it should be good and before you check or you do anything, please knock on the door, talk to the husband, and then do it. Knock on the door.
**Phone Staffer Caller:**
Okay, let me just include that…
**Lead:**
Yes, talk to my husband and if he’s okay, just please proceed, if not, please don’t do anything.
**Phone Staffer Caller:**
Okay, what’s the name of your husband, ma’am? So I can include it on my notes.
**Lead:**
His name Venkata.
**Phone Staffer Caller:**
Okay, as he’s Venkata, I’m speaking with his wife right now, correct?
**Lead:**
Yeah, right.
**Phone Staffer Caller:**
Okay. Can I get your name ma’am, since I have the husband’s name on file, can I just get your name?
**Lead:**
Sonia.
**Phone Staffer Caller:**
Sonia?
**Lead:**
Yeah.
**Phone Staffer Caller:**
S-o-n-i-a?
**Lead:**
Yeah, kind of—yep. (redacted).
**Phone Staffer Caller:**
Okay, and the email address on file ma’am, is this still active? (redacted)@yahoo.com?
**Lead:**
Yes.