Type: Power Washing
Lead Grade: B
Name: Amanda (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we help home service companies get more leads through effective cold calling strategies. In this transcript, we connected with a homeowner in Charlotte, North Carolina, to schedule a follow-up call for a power washing estimate. Although the homeowner had recently had their home washed, they were open to receiving a future estimate specifically for their driveway, stairs, and siding. This call is a great example of how outbound lead generation and personalized follow-up can help home service companies like power washing providers keep potential leads engaged. If you’re looking to improve your home service lead generation or need help with outbound efforts, cold calling is a powerful tool for getting more business. Below is the redacted information from the call for privacy protection.
Ai Transcript:
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Phone Staffer Caller: Hello?
Lead: Yeah.
Phone Staffer Caller: Yes. Hi Amanda. My name is Mark. I am with (redacted). Are you still at (redacted)?
Lead: Yes.
Phone Staffer Caller: Oh, that’s great. Because we’re in the area this week working for a few of the neighbors, and (redacted) is offering a free estimate to power wash the whole exterior side of the house. Wanted to see if you’d be interested in a free estimate.
Lead: No, thank you. We actually just had ours power washed recently.
Phone Staffer Caller: Hi, we could also work on a future use as well. If you’d like, I could have our project manager give you a call, and the estimate would be over the phone. Would that work?
Lead: Uh, yeah, if you want to have them give me a call at a later date, that would be great.
Phone Staffer Caller: All right. Can I know when I could have our project manager call you? By this week?
Lead: Um, let me just check… If our schedule’s clear this Friday, would that work?
Phone Staffer Caller: Yeah, that’s perfect, actually.
Phone Staffer Caller: Okay, um, anyway. In terms of the estimate, what areas would you like done? We do the driveway, the roof, and the side of the house.
Lead: Uh, yeah, we would probably do the driveway, the stairs, and the side of the house.
Phone Staffer Caller: Stairs and the side of the house. Okay. Not the roof?
Lead: Right. Not the roof.
Phone Staffer Caller: All right. Thank you, Amanda. Just to make sure that we’ve got the right area so that we can give the estimate over the phone, is your address (redacted) Charlotte, North Carolina (redacted)?
Lead: Yes.
Phone Staffer Caller: Awesome, thank you. And the phone number that I’ll let my project manager call you on is (redacted)? Is that right?
Lead: Yes.
Phone Staffer Caller: I’ll also be sending an email later on today to confirm all of this. Is that okay?
Lead: Sure.
Phone Staffer Caller: May I know what would be the active email?
Lead: Yes, it is (redacted) at Gmail dot com.
Phone Staffer Caller: Got it. Just to confirm, that’s Alpha, Mike, Mike, Charlie, Echo, November, Zulu at Gmail dot com?
Lead: You got it.
Phone Staffer Caller: Awesome. So Amanda, just a quick recap: This Friday, which is November 4th, I’ll have our manager call you by…let’s say between 9:00 AM and 11:00 AM in the morning. Does that work?
Lead: Yes, that’s fine.
Phone Staffer Caller: All right, 9:00 AM to 11:00 AM, I’ll have him call you. Okay, so thank you so much for your time. I appreciate it. You have a good one!
Lead: You too, thanks.
Phone Staffer Caller: Thank you, goodbye.
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