Type: Power Washing
Lead Grade: B
Name: Denise (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we utilize proven cold calling strategies to help home service companies generate leads and increase business. In this particular call, we reached out to a homeowner in Charlotte to offer a free estimate for power washing services. Although initially not interested, the homeowner agreed to receive an estimate for the driveway and façade with the possibility of scheduling the work for the spring. This is an excellent example of how home service businesses can benefit from outbound lead generation efforts like cold calling to secure future potential customers. Below is the redacted information from the call to maintain privacy.
Ai Transcript:
**Phone Staffer Caller**: Hello.
**Lead**: Hello, is this Denise?
**Phone Staffer Caller**: It is. Denise, my name is Mark. I am with (redacted). Are you still at (redacted)?
**Lead**: Yes.
**Phone Staffer Caller**: Oh, that’s great! We’re in the area this week. We are working for a few other neighbors and (redacted) is offering a free estimate to power wash the whole exterior side of the house. We wanted to see if you’d be interested for a free estimate?
**Lead**: No, I don’t think at this time.
**Phone Staffer Caller**: Okay, how about for future use?
**Lead**: I’m sorry?
**Phone Staffer Caller**: How about for future use? I could have my project manager (redacted) call you and give you an estimate over the phone?
**Lead**: Yes. How about in the spring?
**Phone Staffer Caller**: Okay. Can we have our project manager call you by this week and then give you an estimate for the spring?
**Lead**: Sure.
**Phone Staffer Caller**: Okay. That’d be great. Thank you. I have here for this time, I just wanted to check, where would you like us to have an estimate for? Would it be the driveway, the roof, or the sides of the house?
**Lead**: Well, it would probably be the driveway and then our facade is brick.
**Phone Staffer Caller**: Oh, we can do a soft wash so it won’t damage the brick, and we have proper solutions also when it comes to brick houses like that.
**Lead**: Okay.
**Phone Staffer Caller**: No need to worry. Denise, if you don’t mind, can I have my project manager call you on Friday at… around nine o’clock to just give you an estimate over the phone and provide it to you for the spring?
**Lead**: Yes.
**Phone Staffer Caller**: Okay. I just want to also make sure, before you go, the place that will be given an estimate to is the (redacted), Charlotte, North Carolina (redacted)?
**Lead**: Yes.
**Phone Staffer Caller**: All right. So, Denise, I will have to let you go, but before that I want to just make sure that I’ll send you an email for all of this that we talked about. Do you have an active e-mail? Can your manager get it?
**Lead**: I am at the grocery store.
**Phone Staffer Caller**: Okay, so all right. Denise, just a quick recap, if you don’t mind. I will just let you know that by November 8th, that’s the time that I will let my manager (redacted) call you by 9 AM. And we’ll reach you at (redacted).
**Lead**: Yes.
**Phone Staffer Caller**: All right. Thank you so much, Denise. I appreciate the time. Bye.
**Lead**: Okay. Bye.