Type: Power Washing
Lead Grade: B
Name: Jackie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Hamburg
Ai Transcript:
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**Phone Staffer Caller:** Hi there, is this James?
**Lead:** No, this is Jacqui. How can I help you?
**Phone Staffer Caller:** Oh, hi there, Mrs. Connor. My name is Sam and I’m with (redacted) Power Washing. We’re in the area this week and next week working on a few of the neighbors’ properties. And, if I may ask, Mrs. Connor, when was the last time you had the exterior of your house washed?
**Lead:** Actually, it was a year ago or it was this spring, one or the other. And I’m out back and it’s definitely clean.
**Phone Staffer Caller:** Ah, okay, was it-
**Lead:** So it doesn’t need to be power washed.
**Phone Staffer Caller:** It doesn’t, okay. I just want to share with you, Mrs. Connor, that we don’t just do power wash. We also do soft wash and we also power wash driveways. And since we are already in the area, if you would be interested, I can have an estimator give you a call. You guys could maybe set up a date and time for— or get a schedule for a date and time of the visit. I mean, there’s no obligation anyway. So would that be okay with you?
**Lead:** No, we definitely don’t need it done this year.
**Phone Staffer Caller:** You don’t have records of when he was here?
**Lead:** I’m sorry? Who?
**Phone Staffer Caller:** Are you- I thought you were the person that was- that power washed it.
**Lead:** No, no, no.
**Phone Staffer Caller:** No, we don’t have a record of you. This is actually our first time contacting you. So maybe you’re referring to a different company.
**Lead:** I would assume so. Do you ever just power wash, like, the one side of the house that doesn’t get the sun?
**Phone Staffer Caller:** Oh, that part? I believe that can be arranged. Yes, of course. And as a matter of fact, I’m not sure if I mentioned earlier, but we power wash and soft wash exterior sides if that’s what you’re referring to, you know, the side where the sun doesn’t—what—show up, if that makes sense, but isn’t being hit by the sun. So if you are wanting to know more about us, and once again if you are okay—although you did mention that you’re not looking to have your house cleaned this year, but—
**Lead:** No, but my girlfriend is 91 and she has a house that has the backside of it that doesn’t get the sun, and she was washing it herself. And that’s why I was wondering if you just did the one backside.
**Phone Staffer Caller:** Oh, okay. I see. All right. So she actually needs her— Do you have a website I could look online?
**Lead:** Oh, okay, I see. For that one, Mrs. Connor, I can actually have the estimator— or Matt, his name is Matt, like the name of our company— contact you. The thing here, though, is to mention it’s your girlfriend. So, I mean, is there a way— are you allowed to provide her phone number so we can call her and set up a schedule for the business?
**Lead:** Well, she’s 91. Yes, she is. But I would rather take care of it. That’s why I was wondering if you just did the one side.
**Phone Staffer Caller:** Okay, I see. All right. So if that’s the case, then what I can do here, Mrs. Connor, is have Matt call you since she’s 91 years old. So you’ll be her representative, so to speak. Can you give me a few seconds here? I can also perhaps set you guys a