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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Sherry (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Siloam Spgs

Intro:

At Phone Staffer, we assist home service companies in generating leads through effective cold calling strategies. In this transcript, we reached out to a homeowner in Shalom Springs regarding power washing services. The homeowner expressed interest in having the driveway and sidewalks cleaned, particularly due to mold issues. A follow-up call was scheduled to provide an estimate at the homeowner’s convenience. Cold calling for leads remains a powerful method for home service companies to generate new business, especially when offering services like pressure washing. Below is the redacted information from the call to protect privacy.

Ai Transcript:

Phone Staffer Caller:
Hello, I’m trying to reach Sherry.

Lead:
This is Sherry.

Phone Staffer Caller:
Hi, Sherry. This is Marierade Tanners, power washing. Are you still in West Worchester?

Lead:
Yes.

Phone Staffer Caller:
Okay. Great. Yeah, because our team is in the area. So we’re just checking if you’d like to get a free estimate for power washing outside of your house.

Lead:
Well, my house itself doesn’t need it because it’s three fourth brick.

Phone Staffer Caller:
Okay, about the sidewalks? The driveway and the sidewalks could use a wash. How much does it cost?

Phone Staffer Caller:
It usually depends on the area. So, if you want, I can have the estimator call you back. At least he can provide you more details about the service and the pricing. Would that be all right?

Lead:
Sure.

Phone Staffer Caller:
Okay, perfect. Uh, when would be the best time for the estimator to call you back tomorrow? Or next week?

Lead:
Well, today I’m home all day.

Phone Staffer Caller:
Okay, but I’m afraid they’re fully booked as of the moment. Can we do next Monday? Would that work?

Lead:
I’m not sure about my schedule. I’m a realtor and sometimes I hold it.

Phone Staffer Caller:
Okay, would you be available tomorrow morning?

Lead:
Yeah.

Phone Staffer Caller:
We can do that tomorrow between 8 to 10 or between 10 to 12. So which one would work for you?

Lead:
10-12, I’m not really… I work late.

Phone Staffer Caller:
I understand. Okay, same here. Not really a morning person, but okay. So I’m just going to provide your details to Tanner. Tanner will be the estimator. Let me confirm the address just to make sure. (redacted), Shalom Springs, correct? Arkansas (redacted). Is that right?

Lead:
(redacted). Yes.

Phone Staffer Caller:
Oh (redacted), yeah that’s right. And last name (redacted), correct?

Lead:
Yes.

Phone Staffer Caller:
Okay, thank you. And in case we’re going to send you a confirmation for a callback via email, what’s the best contact e-mail for you?

Lead:
Chery, S H E R R Y, DOT (redacted), L I T T R E L L at g-mail.com.

Phone Staffer Caller:
I’m sorry, there’s an F after Chery. I had to throw that in there because it wouldn’t accept Chery.

Lead:
(redacted). Littrell.

Phone Staffer Caller:
Ok, Chery at g-mail.com. Is that right?

Lead:
There’s an F, it’s in Fabulous, after Chery, Chery.

Phone Staffer Caller:
Oh. Got it. So Chery, yeah Chery.littrell, yeah Chery.littrell at g-mail.com. Is that right?

Lead:
Ok.

Phone Staffer Caller:
Alright, so just to make sure: you’d like to get a free estimate for the driveways, right?

Lead:
Yeah.

Phone Staffer Caller:
Just the driveways?

Lead:
The sidewalk. The sidewalk going to my front door gets mold on it because the place sits north, and so there’s mold on my front sidewalk.

Phone Staffer Caller:
Oh, ok, ok. No worries. We can definitely provide you an estimate as well for the whole exterior aside from the driveways and sidewalks.

Lead:
Okay.

Phone Staffer Caller:
So, just keep your lines open. I’ll have Tanner call you back tomorrow between 10 to 12pm, ok?

Lead:
Thank you.