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Cold Calling

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Type: Roofing
Lead Grade: B
Name: Christopher (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Midland

Ai Transcript:

“`
Phone Staffer Caller: Hello. Hello.

Lead: Hi, good afternoon.

Phone Staffer Caller: This is Reyah from (redacted). Am I speaking with Mr. (redacted)?

Lead: You are.

Phone Staffer Caller: All right. Great. Well, Mr. (redacted), we’re actually calling the area after the May 30th hail storm. I would just like to see when was the last time someone inspected your roof.

Lead: 2009.

Phone Staffer Caller: In 2009, I see. Did the storm come over your home last May 30th?

Lead: Yep. Oh, yeah. It came down hard. Real crazy hard.

Phone Staffer Caller: Oh, I see. But have you experienced any roofing problems or issues, you know, water leakage after that?

Lead: I don’t know. I haven’t seen anything. But I got a big house. Sometimes you miss that.

Phone Staffer Caller: I understand. Aside from that, have you noticed any roofing trucks or roofing company signage in the neighborhood?

Lead: Oh yeah. They come over here like a bunch of cats just roaming around.

Phone Staffer Caller: I understand. Well, Mr. (redacted), what we actually do is offer free inspections to verify or check for damage. We can also provide a free quote to ensure you get the best possible deal. If you want, I can have my project manager give you a call so that you can set up a time to come by, note any damage, and work with you to get the applicable insurance coverage. Would that be fine?

Lead: Sure.

Phone Staffer Caller: All right. Great, just to verify, is this your best contact number, the one I’m calling you on right now? (redacted)?

Lead: Perfect.

Phone Staffer Caller: And you’re still at (redacted), is that correct?

Lead: Yeah!

Phone Staffer Caller: All right, and one last thing, Sir, do you have an email where we can send our contact information as well as our estimated quote?

Lead: (redacted).

Phone Staffer Caller: I’m sorry?

Lead: (redacted).

Phone Staffer Caller: Perfect, thank you so much for that. And I’m speaking with Carson or Christopher (redacted)?

Lead: Yeah, my name is Christopher (redacted). I go by Carson.

Phone Staffer Caller: Oh, okay. Well, Mr. (redacted), I really appreciate you taking this call. I’ll go ahead and have my project manager give you a call back to discuss everything and set up a time to come by for your free inspection. All right?

Lead: Okay, that’s great.

Phone Staffer Caller: Okay, thank you so much, Sir, and you have a good one. Bye bye.

Lead: Bye.
“`