Type: Roofing
Lead Grade: B
Name: Michael (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Odessa
Ai Transcript:
Here is the cleaned-up transcript following your instructions:
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**Phone Staffer Caller:**
Hi, is this Michael?
**Lead:**
Yes, who’s this?
**Phone Staffer Caller:**
Oh, yes sir, well, Michael Dexter here with (redacted). So, we’re calling the area after the hail storm, sir. Michael, when was the last time someone inspected your roof?
**Lead:**
Uh, for what address?
**Phone Staffer Caller:**
Lindy Avenue, Odessa, Texas.
**Lead:**
Oh, yea, what are you calling for?
**Phone Staffer Caller:**
Uh, was there any damage to your roof after the hail storm?
**Lead:**
No. No sir.
**Phone Staffer Caller:**
I see, well, what about your car? Was there any damage to your car?
**Lead:**
No, my cars were in the garage, and the car that got hail damage I traded that car in.
**Phone Staffer Caller:**
But what about your roof, sir? Was there any damage to your roof?
**Lead:**
No, honestly, I haven’t even checked. Honestly, I haven’t even gone up there and checked to see if I got hail damage.
**Phone Staffer Caller:**
I see. Well, actually, I do have great news for you. We’re offering a free inspection to verify any damage to your roof. And then we are providing a free quote to ensure you get the best possible deal. So, if your car was damaged, then more or less, your roof was likely damaged as well, sir.
So, what you’re gonna have let me…
**Lead:**
Oh, okay.
**Phone Staffer Caller:**
I’ll forward your information to our project manager so someone can come out to check your roof. Is this your best callback number, the same number we dialed? Is that correct?
**Lead:**
Yeah, this is the number I have.
**Phone Staffer Caller:**
Okay, so your complete name is Michael (redacted). Is that right?
**Lead:**
Yeah.
**Phone Staffer Caller:**
All right, got it. Your address is (redacted). Is that right?
**Lead:**
Yes, sir.
**Phone Staffer Caller:**
All right, got it. Can we have your email address, where we can send you some confirmation about the appointment?
**Lead:**
Yeah, it’s (redacted).
**Phone Staffer Caller:**
No, what I mean is the email address.
**Lead:**
Oh, email address, yes. It’s (redacted).
**Phone Staffer Caller:**
All right, got it. So, just to make it clear here, the address is (redacted).
Yeah, so your car was damaged because of the hailstorm, and you’re not sure about your roof. So, what we’re going to do is reach out to you. Do you have a best time or an available time, Michael, for someone to come out?
**Lead:**
Umm… It could be anytime.
**Phone Staffer Caller:**
Okay. Anytime.
**Lead:**
Okay.
**Phone Staffer Caller:**
So, I’ll go ahead and take that. I agree with everything that you said, so what’s going to happen is we will reach out as soon as possible, all right? For the scheduled appointment.
**Lead:**
Alright.
**Phone Staffer Caller:**
Yes, sir, you got it.
**Lead:**
Got it.
**Phone Staffer Caller:**
Well, good luck with everything, and have a good one and be safe there, okay?
**Lead:**
You too. Thank you.
**Phone Staffer Caller:**
Bye-bye.
**Lead:**
Take care. Bye-bye.
—
Redacted according to your instructions.