Type: Solar
Lead Grade: B
Name: Donald (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Denver
Ai Transcript:
**Phone Staffer Caller:** Hello?
**Lead:** Yes.
**Phone Staffer Caller:** Hi. Is this Donald?
**Lead:** Yes.
**Phone Staffer Caller:** Hi Donald. Good morning. My name is Sam. I’m with a (redacted) rebate program, and we’re working in the neighborhood to address the recent changes, but also the constant rate increases by Excel. I’m not sure if we can help, but, of course, I hope we can.
**Lead:** Well, your sound is pretty stiff, okay?
**Phone Staffer Caller:** Are you with EXCEL ENERGY, by the way, Donald?
**Lead:** Yes.
**Phone Staffer Caller:** Okay, that’s good. And the reason why I’m asking these questions is because we are a contractor with Excel’s net metering program. Just to share with you, we have helped hundreds of homeowners reduce their energy costs through solar options. Depending on your usage and group size, there are new rebate options available.
I understand when you hear solar panels or solar options, there’s like assumptions—especially with the previous solar programs—that would require you to pay thousands of dollars out of pocket or have 20-year financing programs, which did not really make any sense to a lot of us, well, that included.
But now, we are seeing total savings around 30% to 50% on your normal utility. Now, Donald, if it’s okay with you, you don’t have to decide at this point in time as we speak. I can have one of the consultants give you a call first, and then you guys can talk about a possible date and time for a visit, so they can help measure your current consumption and also share solutions. Can they call you back at the same number? Is that okay with you?
**Lead:** Yeah.
**Phone Staffer Caller:** Okay, all right. Just to confirm, Donald, I mean your address is (redacted). Is this still correct?
**Lead:** Yes.
**Phone Staffer Caller:** Okay. All right. Thank you, Donald. By the way, how long have you been living here? Just for us to have an ID.
**Lead:** I have been there for about 12 years.
**Phone Staffer Caller:** Twelve years! That’s impressive! All right. If you are to describe your credit score, how would you describe it? Excellent? Good? And do you want me to aggravate it more, or poor?
**Lead:** It’d be good.
**Phone Staffer Caller:** It’d be good. Okay, that’s not so bad. Okay, so good. All right, thank you. And also, once you’ve set up a date and time with the consultants, they might require, of course, an in-person visit to go over federal and state incentives to find out whether or not they can participate in it.
So, my last question for you, Donald, is—are you married? Or single?
**Lead:** Yes, married.
**Phone Staffer Caller:** Okay. You need to ask that question, which will be my last. This one I have to ask is, if in any case, if you guys have decided to have one of the consultants come by your place for a visit, they might require that your wife be there.
**Lead:** Okay.
**Phone Staffer Caller:** All right. So once you’ve set up a date and time for the visit.
**Lead:** Okay.
**Phone Staffer Caller:** Oh, wow. And one last thing, Donald. I’m so sorry. This will be my final question for you. Would you like to provide an email so that maybe we can send you some details as well and information, if that’s okay with you?
**Lead:** Yeah. You can send it to DJMRacing07 at (redacted).
**Phone Staffer Caller:** Okay. So DJMRacing07 at (redacted).
**Lead