Type:
Lead Grade: C
Name: William (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation through cold calling and outbound outreach. In this transcript, we connected with a resident in Seattle to offer a free estimate for power washing the exterior of a two-story home. The caller gathered basic details about the project and scheduled a follow-up call with our estimator, with the homeowner requesting an emailed quote and a convenient time for a call. This is a strong example of how outbound cold calling can generate power washing leads and how the same approach can be adapted for other services, including roofing companies in Seattle. If you’re looking to improve your home service lead generation, or need help with outbound efforts to get more leads for your company, this is an effective strategy. Below is the redacted information from the call to protect individual privacy. (Power Washing Lead) in Seattle, WA
Ai Transcript:
Phone Staffer Caller: Hi, am I speaking with Jennifer? Hello? Who is this? My name is Angel, I’m with (redacted). Is this, are you related with Jennifer Redacted? Or is this the wrong number? Where are you calling from? I’m with (redacted) and the reason why I’m calling is because my team will be doing powerwashing in your area in Seattle. We’d like to offer a free estimate for powerwashing the exterior of your house. Are you going to be available for like 10 to 15 minutes for a free estimate?
Prospect: I’m not going to be available, but if you want to, I mean what address, which one are you talking about? The one in Seattle and (redacted). Oh, yeah, I don’t need a powerwashing over there. Oh, where do you need powerwashing? Let me ask. I mean, I have a house that’s nearby, then are you able to provide a quote with email or? Oh, if you want my estimator can give you a call for the free estimate, but is it still in Seattle? Yeah, it is in Seattle, but I’m not available to me. So if your estimator can email me the quote, I can take a look. Sure, sure. Can my estimator call you instead? Sure. Thank you. Are you going to be available for a phone call? Do you prefer like, let me just check here. Do you prefer a weekend or weekdays? I don’t have a preference. Okay. How about this Friday around, let’s see here, 3 to 4 p.m. Are you available for a phone call? Yeah, I mean, if it’s a phone call, it’s fine, yeah. Yeah, thank you so much. And yeah, I would just like to confirm a few details before I let you go. Your first and last name is, oh, I’m sorry. The one on file is Jennifer. I would just like to confirm you’re related to her. Well, I mean, yes. I’m sorry. Is this Mr Redacted? Yes. I’m sorry, I didn’t catch your first name. May I have your first name, please, so that my estimator can address you properly? Yeah, it’s William. William. Thank you so much. And also, this is the best contact number to give you a call, the one ending in (redacted). Yeah, that’s fine. Thank you. And the address of the property that you wanted to be estimated for power washing may have this address, please. Yes, my (redacted). (redacted). Okay. (redacted). All right. Thank you. And which company are you with? I’m with (redacted), and we can send the information of our company via email if you want. Yeah, please. Sure. So you can look us up. What is the best email we can send a confirmation to as well as the information of our company? Yeah, it’s (redacted). So just to verify that I got the correct email, so that’s (redacted). Is that right? It’s (redacted). Oh, I’m sorry. Okay. Yeah. and then (redacted). Okay. And how many windows do you want to be estimated for window washing? This is for power washing, right? Yeah. Okay. I see. All right. And what is the part of the house that you wanted to be estimated for power washing, let me ask? Yeah, the window, the deck, and just the exterior of the house. Okay. So you have, let’s see here. How many windows? I’m sorry. I mean, I don’t have the right off the top of my window. Sure. You can just provide approximate number like more than 10. Is it more than 10 or? Yeah, I’d say it’s probably around 10. I see. And you wanted to have the deck as well to be estimated, correct? Yeah. And what else? I’m sorry. Do you guys clean gutter? Yes, we clean gutters, roofs. Okay. Yeah. Then in that case, yeah. Could you like list these in a separate line item? So I like to have, you know, the gutter and the roof as one. Separate. Yeah. And then the windows and then the deck. At the exterior of the house. Exterior. That’s noted. And also, I would just like to know when was the last time you power wash those parts of the house? I don’t remember when was the last time, but it doesn’t matter. Okay. That’s okay. And do you have like a one story or two story house? It’s a two story house. Two story. Thank you. And if ever that the price is right, if ever that you agree with the price of my estimator, are you planning to do power washing within two months? Yes. All right, thank you. And you’re going to be the one to answer the call of my estimator on the 8th of May. That’s going to be Friday in between. Um, uh, 3 to 4 PM. That’s fine, but I’d like to be the quote 1st. It’s going to be the code 1st, that will be providing. So we’re not going to be doing the service yet. And this is no contract. No obligation. You don’t have to worry. No, I understand. I’m just saying that I like to see the quote. I mean, your estimator is just going to call me and talk or it’s going to provide me a quote. Yeah, that’s what I’m saying. Because. It’s going to be asking you a few details because the, the code actually varies on how much it accumulated and how large the area is. So, he might be asking you those information as well. Right. That’s why this questions that I asked you are just the, so that he has he has an idea which part of the house. You would want to be estimated for power washing and yeah, for for the rest, he will be asking you a few questions more. What are the fine? It’ll only take, like, 10 to 15 minutes more or less, but mostly it’s 10 minutes. Okay, that’s fine. Other people quoting it as well. So, yeah. Yeah, so also we will be sending a confirmation email later after this call. So, please do check and also please keep your lines open on Friday. He can give you a call. I’m sorry. What’s the confirmation email for the confirmation? The confirmation, you know, that’s the confirmation that my estimator will be calling you on the 8th. So, we have a schedule just to confirm that you agree with the schedule and we’ll be sending along with it. The information of our company, so that you can look us up. Okay. All right. Okay. All right. So, I got everything I needed here. William. Thank you so much for your time and yeah, we’ll be calling you soon. You have a good day. Thank you.