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Cold Calling

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Type:
Lead Grade: C
Name: Daniel (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

At Phone Staffer, we specialize in Cold Calling for leads and Home service lead generation to help home service companies grow. In this transcript, we cold called a homeowner in (location redacted) to discuss power washing of the home’s exterior and driveway, offering a no-obligation estimate while we were in the area and noting that we would be doing power washing work nearby next week.

The homeowner expressed interest in receiving a quote and agreed to a follow-up call with an estimator to provide the driveway estimate over the phone. This led to a confirmed power washing lead for one of our clients. This approach is a strong example of how outbound cold calling can generate leads for home services, and it would also work well for roofing companies in (location redacted). All private details are redacted to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello. Hi, is this Daniel?
Prospect: Yes, this is.
Phone Staffer Caller: Who is this? This is Irene with (redacted). How are you doing today?
Prospect: Pretty good. Okay, nice to hear that.
Phone Staffer Caller: Daniel, I’m just reaching out by the way because we will be doing some power washing work around (redacted) starting next week.
Prospect: And we just love to see if we can also drop by to give you a free estimate while we are nearby. This is for power washing the exterior of your house. No obligation at all. Would that be something you’re open to this week or next week?
Prospect: No, thank you, ma’am. Not this time.
Phone Staffer Caller: Okay, that would be fine. Maybe actually this is not for an image at work though.
Phone Staffer Caller: While we are nearby, we can just drop by to give you a free code for future reference.
Phone Staffer Caller: At least you have it handy before you decide to move forward if ever you need it.
Prospect: Okay. Would that be okay to drop by this Thursday or Friday?
Phone Staffer Caller: That’s fine.
Prospect: Okay, thank you so much.
Prospect: May I know what specific areas outside your house that you mostly power wash that we can give you the estimate?
Prospect: Just the driveway.
Prospect: Okay, just the driveway.
Prospect: And when was the last time this driveway was power washed if you still remember?
Prospect: I have no idea.
Prospect: I’ve never had it done when I moved in.
Prospect: Oh, okay. So you moved in like in two years or three years, something like that?
Prospect: It’s been about four years.
Phone Staffer Caller: Okay, thank you so much for confirming, Daniel.
Phone Staffer Caller: So yeah, well, it seems that the area needs a thorough cleaning. We’ll take a look on that.
Prospect: Okay.
Phone Staffer Caller: Can we, we’ll lock you in on Thursday between 9 to 10 in the morning or are you available in the afternoon? What works best for you?
Prospect: Neither because I work at a factory job. I work six days a week. So I figured you just drop a paper or leave me a text or something with a quote.
Prospect: Oh, okay. That would be fine. We can work on that.
Prospect: Or do you have someone at home that can walk us through while we are there like 10 to 15 minutes?
Prospect: No, ma’am.
Phone Staffer Caller: Okay, that’s fine. So what we’re gonna do, Daniel, is we’ll just set you up for a quick call instead with Will.
Phone Staffer Caller: Okay, he will be the one to call you to give you the estimate over the phone for the driveway.
Phone Staffer Caller: So no obligation at all. Just keep the line open.
Phone Staffer Caller: Is this your best callback number for a quick call? (redacted)
Prospect: It is.
Phone Staffer Caller: And I just want to confirm your last name. That’s (redacted), right?
Prospect: Correct.
Phone Staffer Caller: For a quick call, can we set you up on Thursday between 9 to 10 in the morning? That’s fine.
Prospect: Okay.
Phone Staffer Caller: Thank you. So yeah, let me set that up in.
Phone Staffer Caller: And by the way, the address is (redacted), correct?
Prospect: Yes, ma’am.
Phone Staffer Caller: Okay, thank you so much. What’s the best email where we can send you your confirmation for your appointment on Thursday? (redacted)
Prospect: Correct.
Phone Staffer Caller: So just to confirm, that’s (redacted), right?
Prospect: Correct.
Phone Staffer Caller: Thank you so much, Daniel. So yeah, I’ll book you in. Just keep your line open. Our estimator is Will, once again. He will call you to give you the estimate for the driveway. So no obligation at all.
Prospect: Okay.
Phone Staffer Caller: If ever, by the way, you agree with everything with Will, how soon are you planning to have your driveway power wash whenever you’re available? Like in the summer? Probably, but I’m not too sure yet.
Prospect: Okay, that’s fine. No worries. We’ll take a look and give you the assessment first for it, okay?
Phone Staffer Caller: Okay.
Prospect: Thank you so much, and just keep your line open. Have a great day, Daniel.
Phone Staffer Caller: Thank you. Bye-bye.
Prospect: You too. Bye-bye.