Type:
Lead Grade: C
Name: Joy (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in Cold Calling for leads and Home service lead generation, helping home-service brands fill their calendars with booked estimates. In this redacted transcript, we reached out to a homeowner in (location of transcript) to offer a free power washing estimate for the exterior of their house. The conversation confirmed interest in receiving the estimate by text or email, and a follow-up appointment with an estimator was scheduled. To protect privacy, all sensitive details are redacted.
This is a power washing lead, but would also work well for roofing companies in (location of transcript). If you’re looking to Get more leads home service company or improve your outbound marketing, cold calling for leads can generate qualified appointments and measurable results. This transcript illustrates how a well-executed outbound approach can create power washing opportunities and other home-service leads while keeping private information protected.
Ai Transcript:
Prospect: Hello? This is Joy. Who’s calling?
Phone Staffer Caller: Yes, hi Joy, my name is Sam. I’m with (redacted). How are you doing today?
Prospect: You’re with who?
Phone Staffer Caller: I’m from (redacted). We are a powerwashing company. And we’ll be in the area soon.
Prospect: Yes, hi. I hope you’re doing well. So we’ll be in the area soon.
Phone Staffer Caller: The reason why I called Joy is we would like to provide you with a free estimate for powerwashing.
Phone Staffer Caller: You’ve got nothing to worry about because it’s not going to cost you anything as this is just a free estimate.
Phone Staffer Caller: And is that okay with you?
Prospect: How much does it usually cost though?
Phone Staffer Caller: That’s a very good question. Well, the cost will definitely depend on, well number one, the areas that you would like to be estimated or to powerwash in the future.
Phone Staffer Caller: But with regards to, of course, the answer to your question, rest assured that it will be provided and we can actually send it to you through text and through or via email.
Phone Staffer Caller: And we have a copy of them.
Phone Staffer Caller: I just have a couple of questions, if I may.
Phone Staffer Caller: I’ll promise to make this quick. Is that okay with you?
Prospect: Yes, go ahead.
Phone Staffer Caller: Okay, thank you so much, Joy.
Phone Staffer Caller: So the first question I have for you is what are the area or areas that you normally powerwash or would you like to receive an estimate for?
Prospect: Just the house, the outside of the house, the front and the back, the side.
Prospect: Just the house itself.
Prospect: The entire, oh, okay. So the entire exterior part of the house. Is that what you’re saying?
Prospect: Right.
Prospect: Okay, okay, great.
Prospect: And could you give me an idea, like as far as you can remember, of course, when was the last time that you had your house cleaned? Was it like three months ago? Powerwashed? Yes.
Prospect: I’m not for sure because it’s my mom’s house, but it’s probably been about three, four, or five months ago.
Prospect: Three, four, or five months ago.
Prospect: Oh, okay. Around that time. It could have been last summer.
Prospect: Oh, okay. Understood. Thank you.
Phone Staffer Caller: And my next question for you, Joy, is how often do you powerwash the outside part of your house?
Prospect: Not often.
Prospect: Powerwash a year.
Phone Staffer Caller: Oh, okay. I see. Wonderful.
Phone Staffer Caller: And I also want to check if you can please confirm your address. Is it (redacted)? Is that correct?
Prospect: Yes.
Phone Staffer Caller: Okay, wonderful. My name is (redacted). Am I also correct?
Prospect: Yes.
Phone Staffer Caller: Okay. All right. Now, you will be receiving a phone call first from our estimator. The estimator’s name is Jeff, J-E-F-F. He will be the one to provide you with a free estimate. Can he call you back at the same number we have on file, (redacted)?
Prospect: Yes.
Phone Staffer Caller: Okay. All right. Wonderful. So for the visit, Joy, when are you going to be available? It probably will be on a Saturday.
Prospect: It probably will be on a Saturday.
Phone Staffer Caller: On a Saturday? Okay. Let me check it for you. Let me see. Okay. We don’t actually do weekends, but is Friday okay with you? That’ll be fine.
Prospect: Friday?
Prospect: That’ll be fine.
Phone Staffer Caller: Okay. All right. So would it be okay if we schedule you on the 17th of April? That’s a Friday. Yeah, I think that’ll be fine.
Prospect: Yeah, that would be fine.
Phone Staffer Caller: Right now, it will be. Okay, the 17th then.
Prospect: And my next question for you, Joy, is would you like a morning appointment or an afternoon appointment?
Prospect: Probably morning.
Phone Staffer Caller: Morning between 9 and 10.
Prospect: Well, no, no, no, no. Let’s do it between 11 and 12.
Phone Staffer Caller: Oh, okay. Well, that’s perfect. We have that available. So the time that I have here that fits your time is between 11 a.m. and 1 p.m. Is that okay with you?
Prospect: What time? Between 11 a.m. and 1 p.m. Is that okay with you?
Phone Staffer Caller: That’s fine.
Prospect: Thank you so much, Joy.
Phone Staffer Caller: And I’m so sorry, this will be my final question, and then I’m going to let you go. I know you’re busy.
Prospect: So we would love to send you a copy of the appointment.
Phone Staffer Caller: I would love to send you a copy of your appointment via e-mail, but at the same time, we will also be sending you some information about our company so that you have more information about us as well. May I have the best e-mail address where we can send you those information?
Prospect: (redacted)
Phone Staffer Caller: Okay, so it’s your last name first, (redacted), and then your first name, Joy, (redacted). Am I correct?
Prospect: Yes.
Phone Staffer Caller: Okay, lovely.
Phone Staffer Caller: All right, thank you so much again, Joy, for your time. So please expect for a phone call first on the 17th of April, Friday from my estimator, Jeff, and he’ll be coming by over to visit you between 11 a.m. and 1 p.m. for the free inspection as well. Thank you, and have a lovely day.
Prospect: You too, Paula.
Phone Staffer Caller: Thank you. Bye-bye.