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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Reni (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Brookhaven

Intro:

Phone Staffer specializes in home service lead generation and outbound marketing through cold calling to connect with homeowners and book qualified opportunities. In Brookhaven, GA, we reached out to a homeowner to generate a power washing lead and offer a free exterior estimate. The conversation explored power washing for exterior areas such as siding, walls, decks, and more, with a remote assessment and a scheduled appointment for a weekend time slot. All personal details in the transcript are redacted to protect privacy.

This is a power washing lead, but the approach would also work well for roofing companies in Brookhaven, GA. It demonstrates how cold calling for leads can drive home service growth, including lead generation for power washing, window cleaning, and other exterior services. If you’re looking to boost your home service lead generation or expand outbound efforts to get more leads, this transcript provides a solid example of an effective outreach workflow.

Ai Transcript:

Phone Staffer Caller: Hello? Hello? Hi Ma’am! This is Irene with (redacted). How are you doing today?
Prospect: I’m alright. Thanks.
Phone Staffer Caller: Okay. Nice to hear that. By the way, I am just reaching out because we will be around Brookhaven starting this week for window cleaning services. And I just wanted to see if you’d like a free estimate for your exterior windows. We can adjust everything remotely so it’s quick and easy on your end. Would you be open to that? Somewhere next this week? Or next week?
Prospect: I don’t think we need that. We just had the windows cleaned early. What else? We offer pressure washing services you say?
Phone Staffer Caller: Yes. We also offer power washing services for external parts of the house aside from the windows. Like sidings, walls, roofs, patios and decks. We have areas outside your house that needs attention for power washing. We can give you the estimates. This is no obligation at all. Just a quick call.
Prospect: What company are you with?
Phone Staffer Caller: It’s (redacted), Renee.
Prospect: Okay. Are you available this weekend or weekday? Or this weekdays by the way? You said the estimates are free and you can do them online somehow?
Phone Staffer Caller: Yes. We adjust everything remotely. We adjust everything remotely. So our estimator, Jeff, will just check through our online platforms. And then once he assesses the area, he will call you to give you the free code over the phone. No obligation at all.
Prospect: And then, are you available this weekday, Tuesday, tomorrow or Wednesday? Or on the weekend?
Phone Staffer Caller: On the weekend. But available for what?
Prospect: To discuss the estimates?
Phone Staffer Caller: Yes. To discuss the estimates over the phone. Correct. Like 10 to 15 minutes of your free time only.
Prospect: Yes.
Phone Staffer Caller: So I think over the weekend is probably good.
Prospect: Okay.
Phone Staffer Caller: Over the weekend, we have available slots on Saturday. Are you available in the morning between 8 to 10 or afternoon would work for you?
Prospect: Afternoon is better.
Phone Staffer Caller: Okay. Thank you so much. In the afternoon, Renee, we have between 2 to 4 or 4 to 6 p.m. What works best for you?
Prospect: 2 to 4 is fine.
Phone Staffer Caller: Okay. So 2 to 4. On Saturday, that’s May 16.
Prospect: Okay. Thank you so much.
Phone Staffer Caller: And may I know what specific areas outside your house that you wanted to be estimated for power washing that we can help you with?
Prospect: Well, actually, probably the remainder of the deck.
Phone Staffer Caller: Okay.
Prospect: No question on the deck. And I’m not sure if power washing would be the right choice. You know what? Let’s just stick with just windows, honestly. I can count how many windows we have and we have a couple of skylights. Oh, okay. Maybe a drawer. Let’s start with the windows because I’m not entirely sure what my husband wants to do with the deck.
Phone Staffer Caller: Okay. That would be fine. If ever you change your mind once you talk to Jeff over the phone, you can actually ask everything while you are with him on the phone.
Prospect: Okay. No worries to that.
Phone Staffer Caller: And may I know when was the last time your windows was power wash, if you still remember?
Prospect: Hmm. I know at some point last year. I don’t remember exactly. I know last year for the deal on the pole.
Phone Staffer Caller: Are you doing it like once a year or every two years, once in two years?
Prospect: Probably once a year.
Phone Staffer Caller: Okay. That’s good to know, Renee. Thank you so much. I’ll book you in on Saturday. Before I do that, by the way, your last name is (redacted), right?
Prospect: Correct.
Phone Staffer Caller: Okay. Is this the best number to call on Saturday, the one ending in (redacted)?
Prospect: It is. It is.
Phone Staffer Caller: And I’m actually wondering, how did you get my contact information?
Prospect: Oh, yes. We got this information from a public home records and we’re reaching out homeowners around Brookhaven while we are in the area for offering our free estimate for exterior power washing. Nothing else.
Phone Staffer Caller: Okay. Thank you. You’re welcome.
Prospect: And by the way, Renee, the address to make sure we got it right, that’s in (redacted).
Phone Staffer Caller: Correct?
Prospect: Yes.
Phone Staffer Caller: Okay. We’d love to send you our company details for you also to check out. What’s the best email where we can send you also your confirmation for your appointment?
Prospect: You know, actually, the text is probably fine. You have my email, my phone number. I probably text this. I don’t check my emails often. Are you able to text it? The link?
Phone Staffer Caller: Yes. We can send it through text. Is this number ending in (redacted)? Is the cell phone number?
Prospect: Yes. That’s perfect.
Phone Staffer Caller: I’ll take note of that. Thank you so much. So we can send it through text then, okay, later on or before your appointment on Saturday. So yeah, just a quick recap. I’ll book you in on Saturday. This is May 16, between 2 to 4 p.m. Just keep your line open. Jeff will call you to give you the estimate for your windows and if ever, a couple of your skylights, whenever you need it.
Prospect: Okay. That sounds good.
Phone Staffer Caller: And you know what? While you’re at it, you might as well just add the pressure washing, but I’d be curious in separate, like, how much is the windows, how much is the pressure washing for the desk?
Prospect: Yeah, we can do it separately.
Phone Staffer Caller: Okay. So I’ll take note of that, the pressure washing of the desk.
Prospect: Okay.
Phone Staffer Caller: Yeah. Thank you so much, Renée. And I have already got the details here and just keep your line open. Okay. Have a great day.
Prospect: Thank you. Goodbye.