Type: Power Washing
Lead Grade: C
Name: Fern (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Durham
Intro:
Phone Staffer specializes in home service lead generation through cold calling and outbound outreach. In this Durham, NC transcript, we contacted a homeowner to schedule a callback from our estimator to discuss the price of a power washing estimate for a driveway and back deck. The prospect agreed to a Tuesday callback window between 3 and 5 p.m., confirmed the address and contact details, and noted they had never had a professional power wash before. This is a power washing lead, but the same approach would work well for roofing companies in Durham, NC. This example shows how cold calling for leads can help home service companies get more leads and booked appointments as part of outbound marketing for home service companies. If you’re looking to improve your home service lead generation or scale outbound efforts to get more leads for your company, this is an effective strategy. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello Fern. Yes. Hi, good afternoon. This is Rochelle from (redacted), the one you spoke with.
Prospect: Oh yes yes yes. Yep, I was just calling to see if when would be when would you be available for a quick call back from our estimator so that we can discuss with you over the phone regarding the price of the estimate for power washing your driveway and the back deck.
Phone Staffer Caller: By any chance are you available on Tuesday?
Prospect: It’s just a 10 minute phone call Fern.
Phone Staffer Caller: Yeah, he can call me Tuesday. Tuesday and may I know what’s the best time?
Prospect: I don’t know. I’ll be on vacation at the beach so I don’t know where I’m going to be. If he gets me, if he doesn’t, he doesn’t.
Phone Staffer Caller: Okay. How about between 3 and 5 p.m.? That’s fine.
Prospect: Okay, perfect.
Phone Staffer Caller: And I just want to make sure that we have here your right address. You’re still at (redacted). Is that correct?
Prospect: Correct.
Phone Staffer Caller: And the best contact number is ending in (redacted), right?
Prospect: Correct.
Phone Staffer Caller: And last name is (redacted). Did I pronounce it right?
Prospect: Yep, that’s fine.
Phone Staffer Caller: Yep.
Phone Staffer Caller: And when was the last time you had your driveway and back deck professionally cleaned by the way Fern? Just wanted to know.
Prospect: Never professionally, never.
Phone Staffer Caller: Oh, okay. I see. But it has been power washed before like a DIY or you.
Prospect: Yeah.
Phone Staffer Caller: Okay, got it.
Phone Staffer Caller: And one last question Fern. What’s the best email where we can send you all the details like the quote in writing, the confirmation of the callback, and our contact list?
Prospect: So it’s my name, Fern (redacted) at (redacted).
Phone Staffer Caller: Okay, your first name and last name at (redacted). I think I got everything that I needed here Fern to get you scheduled for a quick callback from the estimator. Again, it’s totally free for the estimate and the consultation. No commitments, no obligations at all.
Prospect: Okay?
Phone Staffer Caller: Okay, thank you so much.
Prospect: Thank you so much Fern and you have a wonderful day.