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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Marcus (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Memphis

Intro:

At Phone Staffer, we specialize in (Cold Calling for leads) to drive (Home service lead generation) for home service companies. In this Memphis, Tennessee transcript, we contacted a homeowner to generate a lead for power washing services and set up a free exterior estimate for siding, driveway, and deck. This is a power washing lead, but would also work well for roofing companies in Memphis, Tennessee. If you’re looking to get more leads for your home service company, outbound marketing for home service companies can be an effective strategy. The information in this transcript has been redacted to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello, yes. Hello Sir, am I speaking with Marcus (redacted)?

Prospect: Yes, yes you are.

Phone Staffer Caller: Oh hello, this is Lynn by the way with (redacted).

Prospect: Yeah, I’m just with (redacted) Sir, Pressure Washing Company.

Phone Staffer Caller: Okay, yeah and I’m just giving a quick call today because we will be around (redacted) this week and next week.

Prospect: So I just wanted to see if we could also buy and do a free estimate for Powerwashing.

Phone Staffer Caller: You want to see if you can, excuse me, you want, let me get where I can hear you.

Prospect: You say you want to see if you can do what now?

Phone Staffer Caller: Oh, if we could also drop by in your property and give you a free estimate for Powerwashing.

Prospect: For Pressure Washing? That’s correct Sir, for Pressure Washing the exterior part of the house like the siding, driveway, the walkway or the deck and patio.

Phone Staffer Caller: Have you already had your Powerwashing done if you don’t mind me asking?

Prospect: I do it myself. I do all the Pressure Washing and stuff myself.

Phone Staffer Caller: Oh, okay. Do you also handle the hard to reach spots like the roof and gutters or the high walls?

Prospect: Well the only thing that I have not done, I do the Pressure Washing, my house is white and it’s white and blue and the only thing I have not done that would probably be kind of hard would be me doing the bricks in the back. Like for the fireplace.

Phone Staffer Caller: Okay, great. How much do you all charge?

Prospect: For the charge, it depends on the size and type of the area that you want it to be Powerwashed or Softwashed. But this is just a free estimate. We will be in the area so why not, you know, we can stop by and provide you with the estimate. If the price is good, you can go with the service or if not, at least you will have the estimate ready.

Phone Staffer Caller: Okay, that’s fine. You can stop by. What time?

Prospect: This Wednesday, can we stop by around 3 to 4.30 in the afternoon, which would be around Wednesday, April 15.

Phone Staffer Caller: Wednesday, okay, that’s fine. So 3 to 4.30.

Prospect: And the area you want it to be, to have an estimate for is just the brick at the back of your house. Is that right?

Phone Staffer Caller: Yeah, I pretty much do everything in the front and I do the back patio.

Prospect: The only thing, let me ask you this, on the bricks, do you guys get like the paint off the brick? If you end up with some of the paint landing on the brick, do you all like get that off?

Phone Staffer Caller: Oh, no, sir. We do softwashing. So it’s more, you know, the pressure is, it’s lesser than the power washing itself, but our estimator will give you the professional assessment on what to do, especially with the brick with paint on and everything. So nothing to worry about. This is just an assessment. So, yeah.

Prospect: So just to quickly confirm, your address is still around (redacted), correct?

Phone Staffer Caller: Yeah.

Prospect: And the phone number we can contact you is (redacted).

Phone Staffer Caller: Yeah, how did you get this number? Since we will be working in the area, we get your contact details from public records, sir. We’re also calling the other homeowners to offer the free estimate, not just you.

Prospect: Well, let me tell you this, in this neighborhood where I’m at now, if you come over here, you’re going to see my driveway and my sidewalk is pretty clean. But a lot of people over here, houses, it’s not. They driveway is dirty and all that. They driveway is dirty and all that. I guess when y’all get over here, y’all see. I pretty much keep mine pressure washed anyway. But there is a lot of folks over here, my neighbors, they’ll need to be cleaned.

Phone Staffer Caller: Well, that’s a good news. At least we can provide them with an estimate if they need it. Yeah, we will be in the area.

Prospect: By the way, I just wanted to verify, your full name, sir, is Marcos (redacted), correct?

Phone Staffer Caller: Correct.

Prospect: Is there an email address where we can send the appointment confirmation and additional details of our company?

Phone Staffer Caller: No. No, I don’t like giving out all that information. That’s too much information to be given out, you know.

Prospect: I understand that. With so much going on, stamps and all that, I don’t want to give out too much information.

Phone Staffer Caller: If you come by here, I’ll be here. Of course, I understand.

Prospect: But can we send it to your text, through text rather, so you know the status or the information about our company and we’ll be calling you.

Phone Staffer Caller: We will provide you with a schedule or the appointment confirmation rather through text. Would that be okay?

Prospect: Sure.

Phone Staffer Caller: Okay.

Prospect: Sure. I will send this over to our estimator, please.

Phone Staffer Caller: We will be calling you before the appointment, so please keep your line open.

Prospect: Okay?

Phone Staffer Caller: Again, your appointment will be on Wednesday between 3 to 4.30, sir.

Prospect: Okay.

Phone Staffer Caller: All right. Thanks. That’s all I need for now.

Prospect: Yeah, you’re welcome.

Phone Staffer Caller: Thank you for your time and have a great day.

Prospect: Bye-bye now.