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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Ravi (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: South Jordan

Intro:

At Phone Staffer, we specialize in cold calling for leads and home service lead generation to help service-based businesses grow. In this transcript from South Jordan, UT, we connected with a homeowner to offer a free Powerwashing estimate for the exterior of their house and scheduled an estimator visit. Privacy is preserved with redacted personal details.

This is a power washing lead in South Jordan, UT, but would also work well for roofing companies in the same area. If you’re looking to improve your home service outbound lead generation or get more leads for your company, this example demonstrates how outbound marketing for home service companies can help book estimates and grow your pipeline. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hello? Hi, is this Ravi?
Prospect: Yes speaking. Thank you.
Phone Staffer Caller: Ravi, this is Irene with (redacted). I’ll just be quick. We are just reaching out actually because we will be around your area in South Jordan next week for a (redacted). So we just love to see if we can drop by to give you a free estimate for Powerwashing the exterior of your house too. No obligation at all. Would that be something you are open to?
Prospect: Next week? Which house? Daybreak is very big.
Prospect: Which address do you have?
Phone Staffer Caller: The address I have for you is (redacted).
Prospect: Okay.
Prospect: Are you still on that address?
Prospect: Yes.
Prospect: But the house is not that old. How much does it usually cost?
Phone Staffer Caller: That’s a good question actually. For the price, Ravi, that depends on the size of the area that you want it to be Powerwashed. If it’s the whole exterior of the house, we can let Scott, our estimator, drop by on Monday so that he can assess it for you, discuss with you the details including the pricing. The good thing is when we come, you don’t have to pay anything yet. We can provide you the free quotation before you decide. Are you available on Monday?
Prospect: Yes.
Phone Staffer Caller: What time? We are there between 8 to 10 in the morning, 12 to 2 or 2 to 4. What works best for you?
Prospect: 8 to 10. 12 to 2 is good.
Phone Staffer Caller: Okay. I’ll set you up on Monday, May 18th, between 12 to 2 p.m.
Prospect: Ravi, your last name is (redacted), right?
Prospect: That’s right.
Phone Staffer Caller: Okay, thank you. Is this your best callback number, ending in (redacted)?
Prospect: (redacted), yeah.
Phone Staffer Caller: Okay, thank you. What specific areas outside your house that you want it to be estimated for Powerwashing, by the way? Like the outside exterior. The whole exterior?
Prospect: The whole exterior.
Phone Staffer Caller: Okay, gotcha. Thank you so much. I’ll take note of that.
Phone Staffer Caller: When was the last time this area was Powerwashed, if you still remember?
Prospect: No, we didn’t Powerwash it.
Prospect: This house was newly built in 2021, so it’s been around four and a half years. We haven’t Powerwashed it. This will be the first time, if ever, from 2021.
Prospect: Yes.
Phone Staffer Caller: Okay, thank you. And I just want to confirm the whole address, that’s (redacted) in South Jordan, Utah, (redacted), right?
Prospect: Yes, right.
Phone Staffer Caller: Okay, thank you. And I’d love to send your company details for you to check out and your confirmation for your appointment. What’s the best email, where we can send it to, please?
Prospect: (redacted)
Phone Staffer Caller: But from where you got my details, like my first name, last name, address, everything?
Prospect: Yeah, we got this information from a public home records, and we’re just reaching out homeowners around South Jordan while we are there to offer our free estimate, nothing else.
Prospect: Okay, thank you.
Prospect: I just want to confirm the email, that’s (redacted), correct?
Prospect: That’s right, yeah.
Phone Staffer Caller: Okay, thank you, Ravi.
Prospect: Will you be the one to walk us through like 10 to 15 minutes while we are there for the estimate?
Prospect: Yes, yes, I will be there.
Phone Staffer Caller: Okay, thank you. If ever, let me just set that up here, by the way. If ever you agree with everything, especially with the price, with our estimator, how may I know how soon are you planning to have the your house power wash in the summer?
Prospect: It depends on the like, because my brother also lives like two houses next to my house. Oh, probably he might also be interested. So, yeah, so if you guys can give a decent pricing, which suppose if it’s in our budget, then probably we will go for like as soon as possible.
Prospect: Okay, thank you, Ravi.
Prospect: We’re looking forward to help your brother as well nearby. So, yeah, just keep your line open. Scott will call you before we come on Monday. That’s May 18, between 12 to 2 p.m.
Prospect: And this is just a free call while we are nearby, so no obligation at all.
Prospect: Sounds good.
Prospect: Okay.
Prospect: Okay, thank you, Ravi, and have a great day ahead. Happy weekend. Yeah, you too. Thank you. Thank you.